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14 Posts authored by: RosemaryTietge

Creating a positive customer experience is crucial for your continued success and growth.

 

This ebook is based on the Scott Howard's session Beyond Damage Control: Reversing Bad Client Experiences and serves as a guide to creating happy clients.

 

 

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This ebook covers these topics:

 

  • Why worry?
  • Five steps to recovering from bad customer experiences
  • When to fire a client
  • Next steps

 

Download this ebook.

 

Watch the session video.

FileMaker, Inc. has created a dedicated web page highlighting upcoming in-person and virtual events submitted by FileMaker partners and enthusiasts around the world. Upcoming workshops, trainings, user group meetups, trade shows, and webinars can all be found in this new area in the Learn section of FileMaker’s website.

 

See upcoming events in your area and submit your own event by going to http://www.filemaker.com/events/

 

Additionally, we will send out event notification emails periodically to help drive attendance. Manage your FileMaker email subscription here >

Updated February 7, 2018 with additional information.

 

FileMaker, Inc. has released an update to the FileMaker 16 Platform:

  • FileMaker Pro 16.0.4 and FileMaker Pro 16.0.4 Advanced include general bug fixes.
  • FileMaker Go 16.0.4 addresses fixes bugs and iPhone X and iOS 11 compatibility issues.
  • FileMaker Server 16.0.4 includes bug fixes and updates to third-party components.
    Note: OS X El Capitan 10.11 is no longer supported. Update your operating system before updating FileMaker Server 16.

 

Learn more

FileMaker Pro 16.0.4 and FileMaker Pro 16.0.4 Advanced

FileMaker Go 16.0.4

FileMaker Server 16.0.4

 

Download the updates

FileMaker Pro 16.0.4 and FileMaker Pro 16.0.4 Advanced:

Under the in-product Help menu select Check for Updates or visit:

www.filemaker.com/support/downloads

 

FileMaker Go 16.0.4:

https://itunes.apple.com/us/app/filemaker-go-16/id1097917885?mt=8

 

FileMaker Server 16.0.4:

www.filemaker.com/support/downloads

 

Additional information about removal of OS X El Capitan 10.11 support

OS X El Capitan 10.11 is not blocked. We could not certify against this OS because of an issue with Custom Web Publishing (CWP) that affects all current supported versions of FileMaker Server. See FileMaker announces end of support for OS x El Capitan 10.11 with FileMaker Server 16, 15, or 14 in the FileMaker Knowledge Base.

 

For all versions of FileMaker Server on OS X 10.11, if you deploy CWP or redeploy (which includes running an updater), deployment will not finish and CWP will not work.

 

If you are not currently running CWP on OS X 10.11, although not certified, FileMaker Server 16.0.4 may work as expected.

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More than half of business teams of all sizes are seeing productivity gains of over 40 percent, according to the findings of a new report from FileMaker, Inc. The company's third annual State of the Custom App Report, released on January 30, 2018, examines how businesses are harnessing digital transformation and reducing inefficiencies with custom apps.

 

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The global report sheds light on the ways custom apps are driving better, stronger end-results while improving the process of work. The report found that custom apps are being used in a wide variety of ways to help teams accomplish their business goals by streamlining workloads. These tools don't require prior coding experience and provide users with the flexibility and customizability that pre-packaged software typically lacks.

 

Share the State of the Custom App report on Twitter

 

Key findings of the report include:

  • Custom apps are quick to build - 72 percent of businesses had their apps up and running in under six months
  • 93 percent saw a reduction in inefficient tasks
  • 91 percent saw increase in team productivity
    • 51 percent saw an increase of over 40 percent
  • 77 percent saw reduction in manual data entry
  • 76 percent reported a return on investment (ROI)

 

Download the 2018 FileMaker State of the Custom App Report below.

 

Ann Monroe, vice president of worldwide marketing and customer success, FileMaker, Inc., said: "Prior to adopting custom apps, businesses reported struggling with paper processes, scattered sources of information, complex spreadsheets and significant manual data entry. This report showcases the benefits that business teams of all sizes are reaping from using custom apps to solve their day-to-day process challenges. FileMaker enables organizations to overcome operations issues so they can focus on delivering great service and growing their businesses."

Accurate estimates can improve customer relationships and help grow your business.

 

This ebook is based on Deborah Zempel's session Estimating & Storyboarding with Accuracy and offers tips to improve your project estimates.

 

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This ebook covers these topics:

Storyboarding

  • Why storyboard?
  • Ways to storyboard

Estimating Basics

  • Discovery: Initial questions to ask
  • Discovery: Evaluate and Investigate
  • Discovery: Detailed Requirement Analysis
  • Create the recipe
  • Create the recipe: Is the estimate logical?
  • Ongoing Project Management

Next Steps

 

The ebook is attached below.

 

Watch the session video.

FileMaker, Inc. has released FileMaker Cloud 1.16.1. This upgrade includes improvements to downloading databases and addresses general bug fixes. FileMaker Cloud 1.16.1 is available in the US, Canada, Europe, Japan, and Australia.

 

To download this software upgrade, visit the FileMaker Cloud Admin Console.

 

Note: Any previously released software patches must be applied before updating to FileMaker Cloud 1.16.1. Only FileMaker 16 clients are compatible with FileMaker Cloud 1.16.1.

 

Deprecation notice: Support for t2.small in conjunction with BYOL and the 5-user license has been deprecated and will be removed in a future release of FileMaker Cloud.

 

Learn more:

FileMaker Cloud 1.16.1.18 Release Notes

The Single-Purpose App is the second DevCon 2017 ebook. It is based on Ronnie Rios's session Less is More: The Single-Purpose App and explores the pros and cons of creating single-purpose apps.

 

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For years, developers, systems architects, industry experts and others have been debating the right approach to building custom apps for mobile platforms.

 

This ebook covers these topics:

  • Bundle or unbundle?
  • Why users favor single-purpose apps

 

The ebook is attached below.

 

Watch the session video.

Speak at DevCon to increase your exposure. You'll meet potential customers and demonstrate your expertise. Speakers receive complimentary admission to DevCon and a five night stay at the host hotel. Now is your time to inspire your peers and teach the next generation of FileMaker users and developers. We're looking for technical, business, and FileMaker in Action (case study) session proposals.

 

Download the request for proposals >

Check out some session suggestions >

 

You just need to be:

  • Certified for FileMaker 16 (except for Business and FileMaker in Action sessions)
  • Prepared to speak on a topic that you believe will draw an enthusiastic audience

 

DevCon events take place from Monday, August 6 to Thursday, August 9, 2018, at the Gaylord Texan Resort in Grapevine, Texas.

 

All proposals are due no later than Friday, December 15, 2017.

 

We look forward to your submissions!

Discover how FileMaker Cloud helps you share your app with your users.  Before you begin, here's an overview of the lessons in this tutorial and the video durations.

 

  • Lesson 1  About FileMaker Cloud: A look at how FileMaker Cloud works (7 min)
  • Lesson 2  FileMaker Cloud Setup: Learn about the AWS and FileMaker Cloud setup process (7 min)
  • Lesson 3  Loading Your App to the Cloud: Learn how to host your app to the cloud and verify account setting (12 min)
  • Lesson 4  The FileMaker Cloud Admin Console: An extended look at the features of the FileMaker Cloud Admin Console (8 min)

 

The entire tutorial will take about 35-40 minutes to complete. By the end of this tutorial, you’ll not only have a better grasp of how deployment works, you’ll actually have your own cloud instance up and running. Your app will be hosted on FileMaker Cloud, and users can access it from FileMaker Pro, FileMaker Go and FileMaker WebDirect.

 

Start tutorial »

Over the next few months, FileMaker, Inc., will release selected DevCon 2017 sessions as eBooks. The first in the series based on marthazink's session Get the Right Answers from Users - UI Tips and Tricks is available now.

 

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This ebook covers these topics:

  • Why does good UI matter?
  • Questions to ask
  • Soft skills for better UI
  • Hard skills for better UI
  • Tips and tricks

 

Download Small changes. Big results.

 

Watch the session video

FileMaker, Inc. has released FileMaker Cloud 1.16.0. This upgrade includes new features such as FileMaker Data API trial, Tableau Web Data Connector for FileMaker (which uses the FileMaker Data API trial), FileMaker Admin API trial, OAuth 2.0 support for accounts, and PDF support in FileMaker WebDirect. With this release, FileMaker Cloud joins the FileMaker 16 Platform and is available in the US, Canada, Europe, Japan, and Australia.

 

To download this software upgrade, visit the FileMaker Cloud Admin Console.

 

NOTE: Any previously released software patches must be applied before updating to FileMaker Cloud 1.16.0. Only FileMaker 16 clients are compatible with FileMaker Cloud 1.16.0.

 

Learn more:

FileMaker Cloud 1.16.0.55 Release Notes

FileMaker, Inc. has released FileMaker Pro 16.0.3, FileMaker Pro 16.0.3 Advanced, FileMaker Go 16.0.3, and FileMaker Server 16.0.3. The FileMaker 16.0.3 Platform includes important bug fixes.

 

Learn more:

 

FileMaker Pro: https://help.filemaker.com/app/answers/detail/a_id/16556

FileMaker Go:  https://help.filemaker.com/app/answers/detail/a_id/16558

FileMaker Server: https://help.filemaker.com/app/answers/detail/a_id/16557

 

Download the updates:

 

FileMaker Pro 16.0.3 and FileMaker Pro 16.0.3 Advanced:

Under the in-product Help menu select Check for Updates or visit:

www.filemaker.com/support/downloads

 

FileMaker Go 16.0.3:

https://itunes.apple.com/us/app/filemaker-go-16/id1097917885?mt=8

 

FileMaker Server 16.0.3:

www.filemaker.com/support/downloads

We are already planning for FileMaker Developer Conference 2018. Please send us your ideas to help us start planning the conference program.

 

We are gathering topic ideas through Friday, October 20, 2017. To submit yours, visit the DevCon space to see the session ideas that have already been posted, vote for those you'd like to see, and add additional suggestions.

 

Please note that we are looking for topics only, not complete session proposals or speakers. We will issue a formal request for session proposals later this year.

 

Thanks for your ideas, and we hope to see you at DevCon 2017.

FileMaker, Inc. has released FileMaker Pro 15.0.4 and FileMaker Pro 15.0.4 Advanced. This update addresses an issue related to the temporary cache.

 

To download this update, visit the in-product Help menu and select Check for Updates. Or visit: www.filemaker.com/support/downloads.