Recorded Web Seminar Troubleshooting

Version 4

    The web seminars recordings are in standard MP4 format, so they should work well on Mac OS X, Windows, or iOS devices. If you're trying to view a recording of a web seminar but you're experiencing technical issues, one of the following procedures appropriate for your platform may resolve the issue. If not, then please contact TechNet Admin for assistance.

     

    Mac OS X

    Option-click the View Now link to save the recording on your local hard drive. After the file is downloaded to your system, view it with the QuickTime Player, or another application capable of playing MP4 video files.

     

    Windows

    Right-click the View Now link for the recording and choose to save the recording on your local hard drive. After the file is downloaded to your system, view it with Windows Media Player, or another application capable of playing MP4 video files.

     

    iOS

    Tap-and-hold the View Now link for the recording until the popup panel of options appears, then choose Open. In a moment the video should begin playing in the Video.app on your device.