Solved :  Excessive Refresh screens in filemaker web direct

Document created by binu.alexander on Mar 5, 2015Last modified by binu.alexander on Mar 5, 2015
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Issue

 

I have using Filemaker Server 13 and designed my databases in Filemaker Pro 13 Advanced.

 

While connecting to the server through web direct through the internet , I am getting excessive refresh screens .

 

When I tab from field to field or go from record to record, it stops to refresh for about 10 seconds with around 5 distinct refresh operations where I see the little spinning  while like thing while the screen goes grey.

Same thing happens when I click anywhere on screen and also while entering data into portals .

 

This occurs only on the internet . Web direct on our LAN (intranet) works perfectly fine .

 

Screenshot of Layout

Screen Shot 2014-12-04 at 7.55.22 pm.png

Possible Causes for these issues

 

  • Slow uplink with ISP  ( slow UL and DL Speed )

 

  • Network is probably choking on the data that’s being sent out through the home internet connection.

 

  • Latency

 

  • Many objects eg. popovers , dropdowns , tooltips, graphics etc

 

  • Many Portals in the layout

 

  • Lots of Conditional Formatting , Many TO's referenced by the Layout

 

  • Rounded Theme

 

  • Unoptimized Webdirect Specific Layouts

 

  • Local styles on layouts

 

  • Many Summary Fields

 

 

Solutions ( gathered from the original  discussion  Excessive Refresh in filemaker web direct )

 

  • Changed the them to Sophisticated  ( Non Rounded )
  • Made WebDIrect specific layouts Optimized for WD

     

    https://www.youtube.com/watch?v=zS_8z9B95ic

  • Changed to a faster internet connection for the server and client
  • Removed Summary fields and replaced them with merge fields
  • Reduce number of layout objects
  • Change portals to related list views

 

 

Result :  It is performing well ... no issues

 

 

 

This document was generated from the following discussion: Excessive Refresh in filemaker web direct

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