Solved :  Excessive Refresh screens in filemaker web direct

Document created by binu.alexander on Mar 5, 2015Last modified by binu.alexander on Mar 5, 2015
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I have using Filemaker Server 13 and designed my databases in Filemaker Pro 13 Advanced.


While connecting to the server through web direct through the internet , I am getting excessive refresh screens .


When I tab from field to field or go from record to record, it stops to refresh for about 10 seconds with around 5 distinct refresh operations where I see the little spinning  while like thing while the screen goes grey.

Same thing happens when I click anywhere on screen and also while entering data into portals .


This occurs only on the internet . Web direct on our LAN (intranet) works perfectly fine .


Screenshot of Layout

Screen Shot 2014-12-04 at 7.55.22 pm.png

Possible Causes for these issues


  • Slow uplink with ISP  ( slow UL and DL Speed )


  • Network is probably choking on the data that’s being sent out through the home internet connection.


  • Latency


  • Many objects eg. popovers , dropdowns , tooltips, graphics etc


  • Many Portals in the layout


  • Lots of Conditional Formatting , Many TO's referenced by the Layout


  • Rounded Theme


  • Unoptimized Webdirect Specific Layouts


  • Local styles on layouts


  • Many Summary Fields



Solutions ( gathered from the original  discussion  Excessive Refresh in filemaker web direct )


  • Changed the them to Sophisticated  ( Non Rounded )
  • Made WebDIrect specific layouts Optimized for WD


  • Changed to a faster internet connection for the server and client
  • Removed Summary fields and replaced them with merge fields
  • Reduce number of layout objects
  • Change portals to related list views



Result :  It is performing well ... no issues




This document was generated from the following discussion: Excessive Refresh in filemaker web direct