Matthew O’Dell (Big Buffalo Design)
In this training session, attendees will gain hands-on experience with the earliest stages of a project. The session will include methods for performing research, techniques for mapping different processes, and the process for validating what you’ve learned with the customer.
What you should know
- Materials are not yet available for this session.
What You Will Learn
- Explore survey techniques to quantitative research
- Practice one on one interviewing techniques
- Learn different methods for mapping the client’s business and work processes
- Practice ways to gain validation throughout the process