TRA11 - User Experience 1 - Research, Mapping, and Validation - Matthew O’Dell

Document created by communitymanager on Jul 20, 2018Last modified by matthew_odell on Aug 20, 2018
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Matthew O’Dell (Big Buffalo Design)

Session Description

In this training session, attendees will gain hands-on experience with the earliest stages of a project. The session will include methods for performing research, techniques for mapping different processes, and the process for validating what you’ve learned with the customer.

What you should know

No prerequisites.

Session Materials

  • Materials are not yet available for this session.

What You Will Learn

  • Explore survey techniques to quantitative research
  • Practice one on one interviewing techniques
  • Learn different methods for mapping the client’s business and work processes
  • Practice ways to gain validation throughout the process