AnsweredAssumed Answered

PDF Corrupted

Question asked by SteveNoble on May 23, 2015
Latest reply on May 10, 2016 by TSGal

Summary

PDF Corrupted

Product

FileMaker Pro

Version

14.0.1

Operating system version

Mac 10.10.3

Description of the issue

When running a script with the script step save as PDF AND if the layout contains any portals with no records. The pdf is corrupt. Error message appears and some data is missing from layout.

This was an issue with existing layout and script. I recreated a new layout from scratch without copy and paste and recreated a script from scratch. In both cases the issue continued. I have tried with another layout from a different table. The issue continued.

When at least one record added to every portal the PDF is saved and is not corrupted.

Steps to reproduce the problem

Create Layout with multiple portals. Not sure if only one more has same issue
Create script with step to save as pdf
run script with at least one portal with no records - pdf corrupt.
Add records to all portals pdf works correct.
Print manually and save as a pdf works correct.

Expected result

Clean PDF

Actual result

The pdf is corrupt. Error message appears and some data is missing from layout.

Exact text of any error message(s) that appear

An Error exists on the page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem.

Configuration information

FMS Server 13.05.520
FMPA 14.0.1
Acrobat Reader 10.1.14
Setting in script step set to save in acrobat 7.0 or higher (highest available setting.
FMS 13.0

Workaround

Print manually and save as a pdf works correct.

Screen_Shot_2015-05-12_at_11.18.25_AM.png.beefa1ff6bfe01fc5cf8b7c87060c552.png

Outcomes