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Printing from FM 11 or 11 Advance to Konica Minolta C550 crashes Filemaker

Question asked by Dave on May 21, 2010
Latest reply on Dec 12, 2011 by ThomasStaehli

Summary

Printing from FM 11 or 11 Advance to Konica Minolta C550 crashes Filemaker

Description of the issue

 FileMaker Product(s) involved:FileMaker Pro 11 & 11 AdvanceOperating System(s) involved:Mac 10.6.3Detailed description of the issue:Printing from FM 11 Pro or 11 Advance to Konica Minolta C550 crashes Filemaker Steps to reproduce:1. Install lastest Knonica Minolta C550 driver v2.3.02. Update File Maker 11 & 11 Advance to the latest update3. Open the database in File Maker Pro 11 or 11 Advance and open a layout2. Click Print to Konica Minolta C550 printer. Unexpected Result:- FileMaker crashed Additional Information:- Print fines in FileMaker 10 Pro & 10 Advances- Print fines on the different printers Error message:Process:         FileMaker Pro [2346]Path:            /Applications/FileMaker Pro 11 Advanced/FileMaker Pro Advanced.app/Contents/MacOS/FileMaker ProIdentifier:      com.filemaker.client.advancedVersion:         11.0.1 (11.0.1)Code Type:       X86 (Native)Parent Process:  launchd [101]Date/Time:       2010-05-21 12:01:09.969 -0700OS Version:      Mac OS X 10.6.3 (10D2094)Report Version:  6Interval Since Last Report:          329361 secCrashes Since Last Report:           7Per-App Interval Since Last Report:  267958 secPer-App Crashes Since Last Report:   7Anonymous UUID:                      994F5682-2684-4019-B3A5-DD1816182412Exception Type:  EXC_BAD_ACCESS (SIGBUS)Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000008Crashed Thread:  0  Dispatch queue: com.apple.main-threadThread 0 Crashed:  Dispatch queue: com.apple.main-thread0   jp.konicaminolta.fw.C650.Core     0x35116f45 KMPDECoreGetContextArgument + 61   jp.konicaminolta.fw.C650.Core     0x35116561 PDECoreGetPPDProductNameArgument + 172   ...inolta.print.pde.C650.Stamp    0x3589b7bf getColorIconFileNameArgument + 323   ...inolta.print.pde.C650.Stamp    0x35898bd4 -[HeaderFooterDlg1MF9963358_36B2_4D51_A941_71B3DBA8C06A tableView:objectValueForTableColumn:row:] + 1784   com.apple.AppKit                  0x053f0ccb -[NSTableView _dataSourceValueForColumn:row:] + 755   com.apple.AppKit                  0x0536dc7e -[NSTableView preparedCellAtColumn:row:] + 3356   com.apple.AppKit                  0x05388158 -[NSTableView _drawContentsAtRow:column:withCellFrame:] + 567   com.apple.AppKit                  0x053871c6 -[NSTableView drawRow:clipRect:] + 11318   com.apple.AppKit                  0x05386bfe -[NSTableView drawRowIndexes:clipRect:] + 3609   com.apple.AppKit                  0x053855d7 -[NSTableView drawRect:] + 114410  com.apple.AppKit                  0x0537b0c5 -[NSView _drawRect:clip:] + 351011  com.apple.AppKit                  0x05379d63 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 160012  com.apple.AppKit                  0x0537a098 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 242113  com.apple.AppKit                  0x0537a098 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 242114  com.apple.AppKit                  0x0537a098 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 242115  com.apple.AppKit                  0x0537a098 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 242116  com.apple.AppKit                  0x05378282 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 71117  com.apple.AppKit                  0x05377df7 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 26518  com.apple.AppKit                  0x0537473d -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 330919  com.apple.AppKit                  0x052d53b6 -[NSView displayIfNeeded] + 81820  com.apple.AppKit                  0x0529e6c8 -[NSWindow displayIfNeeded] + 20421  com.apple.AppKit                  0x052cfbee _handleWindowNeedsDisplay + 69622  com.apple.CoreFoundation          0x040722e2 __CFRunLoopDoObservers + 118623  com.apple.CoreFoundation          0x0402ea1d __CFRunLoopRun + 55724  com.apple.CoreFoundation          0x0402e0f4 CFRunLoopRunSpecific + 45225  com.apple.CoreFoundation          0x0402df21 CFRunLoopRunInMode + 9726  com.apple.HIToolbox               0x063b215c RunCurrentEventLoopInMode + 39227  com.apple.HIToolbox               0x063b1e4d ReceiveNextEventCommon + 15828  com.apple.HIToolbox               0x063b1d96 BlockUntilNextEventMatchingListInMode + 8129  com.apple.AppKit                  0x052a60fd _DPSNextEvent + 84730  com.apple.AppKit                  0x052a593e -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 15631  com.apple.AppKit                  0x05267bc7 -[NSApplication run] + 82132  com.filemaker.client.advanced     0x0002c10d CMacApp_Main + 41333  com.filemaker.client.advanced     0x00160dd3 main + 5134  com.filemaker.client.advanced     0x00003586 start + 54

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