AnsweredAssumed Answered

Signature Container Showing Black on View

Question asked by didigygroup on Jan 2, 2013
Latest reply on Oct 20, 2013 by Fred(CH)

Summary

Signature Container Showing Black on View

Product

FileMaker Go

Version

Latest

Operating system version

iPad 3

Description of the issue

We are using a Container field for a Signature which shows a completely black screen when using the Action / View on an iPad 3.

Steps to reproduce the problem

1. The small thumbnail shows correctly.
2. When you try to view it using an iPad 3 you get a completely black screen.
3. If you export the content when viewing as per #2 the .png file is completely black.
4. If you export the content of the Container field from a PC the image is correct.
5. If you replace it with a camera shot or imported picture it views normally on the iPad.

Expected result

View an enlarged version of the signature.

Actual result

Black screen

Exact text of any error message(s) that appear

None

Workaround

No Workaround

Outcomes