AnsweredAssumed Answered

PDF Robot Stalls When Exporting Field Contents Through WebDirect

Question asked by ChristofferRexen_1 on Mar 8, 2017
Latest reply on Mar 9, 2017 by Johan Hedman


Mac Mini

OS X Server

FMS 15

No Certificate installed



Trying to export PDF a PDF through a container field, with an installed Robot account, since WebDirect only partially supports exporting content from WebDirect.


Now, i've been testing this for the last hour and the thing which strikes me is...


I log in as a client, locally through FMP -- here, i can download / export the PDF

I log in as a client, locally (Local IP Address) through WebDirect  -- here, i can download / export the PDF

I log in as a a client, externally (External IP Address) through WebDirect -- here, i can't download / export the PDF


The thing is -- the export window shows, but when I click the desired document i would like to export, it kinda stalls and the only information I am given is;

"Waiting on"

- Please see attached picture.


Could someone please point me in the right direction?

Best regards

Christoffer Rexen