Just to add to my post - I had two techs try to help me. One thought it was a leftover IP from the old router, the other thought a firewall issue. Neither could resolve it using those suspicions.
Thank you for your post.
FileMaker Pro uses port 5003 to see files remotely, so make sure the router has port 5003 open.
Hi, and thanks. I did set the router to allow for that port in relation to that machine's IP, but still no-go. Oddly, I can Open Remote on a test file between two other machines on the network, however they can probably see one another via a switch that's connected to the router.
I'm going to try and connect the problem machine to the switch today to see if these machines can see the files to "Open Remote".
On a PC, is there a FM "preference file" I can delete? (I'm such a Mac snob).
I don't want to reinstall the FileMaker software because it seems my Maintenance version of FileMaker 10 has expired so it forces me back to FileMaker 9.
Thanks for the information.
If two machines can see each other on the network, physically replace that machine with the machine that isn't working and see if that works. If this works, then the network and router are probably not configured correctly at the secondary location. If this doesn't work, then there is a system issue, and you should compare the systems to determine what is different.
The Preferences for FileMaker Pro 10 running Windows is located in the Registry. This can be found in:
My Computer -> HKEY_CURRENT_USER -> Software -> FileMaker -> FileMaker Pro -> 10.0 -> Preferences
I managed to solve the problem (for now) by bypassing the router and having the host machine plug into a nearby switch. Long term, though, I do need to fix the issue because I can't be sure I'll always be able to bypass the router. I'll tinker sometime soon with the suggested registry files.