Does it happen when you just use Control + P? Does it happen when you use a script with a page set up or print step? If it happens with a script, was the script set up with that printer as the destination?
I would set up a small test file with a sample print page, and various scripts, to test which step(s) produce the wrong paper type. Variations could include:
- try no script, but Ctrl+P
- do that, then after setting the print parameters differently and printing, do it again. Does the FM print dialogue remember the immediately-prior settings?
- write a script with a page set up step. Make the destination printer the HP printer. Set the parameters correctly, and run the script. Does it perfom correctly when you then use Ctrl+P?
- When you manually choose and print to a different printer, and then use the script you just wrote, does FM correctly, or at least consistently, restore the settings?
- when you do the same test on a different workstation, are the results the same?
- if you work through the same parameters, but add a Print sxcript step and use the settings available through the Print script step, does that produce any more consistent results?
I think you will find a workable solution if you step through the tests methodically, fundamentally trying to ascertain which of these parts contribute to the final page set-up and print set-up that FM uses:
- the workstation
- the printer driver used when setting script steps
- the page set-up script step
- the print script step
- the printer and set-up used immediately before the print to the HP printer.