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FileMaker 11 not compatible with new Xerox WorkCentre 7425 printing features?

Question asked by AndyWalz on Jun 28, 2010
Latest reply on Mar 15, 2011 by BillCorbit

Title

FileMaker 11 not compatible with new Xerox WorkCentre 7425 printing features?

Post

Since installing FileMaker 11 on our Mac network we cannot print from our networked FileMaker Database to our 1 year old Xerox WorkCentre 7425 printer using any of the advanced features. It will print basic, 1-sided prints but trying to duplex, add a staple, print in color, is now futile.  FileMaker is the only application that is affected. For example I can export to PDF and then print from Acrobat or Preview using features but this is not a long term solution for us.

 

I've tried reinstalling the driver, tried FM Pro and FM Adv on both Mac OS 10.6 and 10.5 machines and still cannot resolve. I called Xerox and they told me that the WorkCentre 74xx plug-ins are not compatible with FileMaker 11 and that I need to contact FileMaker. I removed the plug-ins but still cannot get FM to print duplex, color, etc.

 

If anyone has any workarounds for this issue I'd really appreciate any ideas at this point. 

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