Thank you for your post.
Unfortunately, the article probably mentioned on FMForums is our Knowledge Base article #6995. I have posted the article below, but you can also find it on our web site at:
I can understand why your IT is trying to avoid having to re-install, but at this time, that is the only solution.
Invalid SSL certificates created when FileMaker Pro is installed on or after Sept. 22, 2008 Question
Why aren't any databases listed in the 'Open Remote' dialog?
Verify that FileMaker Network Sharing is properly configured
FileMaker Pro can not see FileMaker Server hosted files when Secure connections to FileMaker Server (SSL) is enabled.
The server.pem file is a certificate that is created upon installation of FileMaker Pro and FileMaker Server. This file holds a 'Not Before' and 'Not After' timestamp with 9,999 days as the mark between them. In some cases, the FileMaker Pro installations on or after September 22, 2008 are generating server.pem files that did not adhere to the 9,999 day mark. The result is a 'bad' server.pem file which causes an issue with FileMaker Server and SSL.
At this time, the best options for a resolution are:
- Deactivate FileMaker Pro if applicable (select Help > Deactivate) and un-install FileMaker Pro.
- Set the client machine system clock to a time prior to September 22, 2008.
- Re-install FileMaker Pro.
- Set the client machine system clock to the current time.
FileMaker, Inc. is actively investigating this issue.
Update: 10/16/2008 - Updates are available for the FileMaker 9 family of products. Click the appropraite link below to access the update: