2 Replies Latest reply on Oct 19, 2014 7:01 AM by trzab

    Filemaker crashes when trying to add a popover

    trzab

      Title

      Filemaker crashes when trying to add a popover

      Post

      I've just recently upgraded to filemaker pro 13 advanced and while exploring the new features, I tried to add a popover. When I do this this the popover shows up but there are no options displayed, just a black window. When I click the window filemaker crashes. I've able to find the following info logged about the event:

      Event 1000 application error
      Log Name:      Application
      Source:        Application Error
      Date:          10/18/2014 8:07:18 AM
      Event ID:      1000
      Task Category: (100)
      Level:         Error
      Keywords:      Classic
      User:          N/A
      Computer:      Zabka
      Description:
      Faulting application name: FileMaker Pro Advanced.exe, version: 13.0.3.231, time stamp: 0x53502a0d
      Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
      Exception code: 0xc0000005
      Fault offset: 0x04d129ad
      Faulting process id: 0x18e4
      Faulting application start time: 0x01cfead45b46b464
      Faulting application path: C:\Program Files (x86)\FileMaker\FileMaker Pro 13 Advanced\FileMaker Pro Advanced.exe
      Faulting module path: unknown
      Report Id: afe3a208-56c7-11e4-a79c-7c05072683ef
      Event Xml:
      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
        <System>
          <Provider Name="Application Error" />
          <EventID Qualifiers="0">1000</EventID>
          <Level>2</Level>
          <Task>100</Task>
          <Keywords>0x80000000000000</Keywords>
          <TimeCreated SystemTime="2014-10-18T13:07:18.000000000Z" />
          <EventRecordID>330305</EventRecordID>
          <Channel>Application</Channel>
          <Computer>Zabka</Computer>
          <Security />
        </System>
        <EventData>
          <Data>FileMaker Pro Advanced.exe</Data>
          <Data>13.0.3.231</Data>
          <Data>53502a0d</Data>
          <Data>unknown</Data>
          <Data>0.0.0.0</Data>
          <Data>00000000</Data>
          <Data>c0000005</Data>
          <Data>04d129ad</Data>
          <Data>18e4</Data>
          <Data>01cfead45b46b464</Data>
          <Data>C:\Program Files (x86)\FileMaker\FileMaker Pro 13 Advanced\FileMaker Pro Advanced.exe</Data>
          <Data>unknown</Data>
          <Data>afe3a208-56c7-11e4-a79c-7c05072683ef</Data>
        </EventData>
      </Event>

      Event 1026 .NET Runtime

      Log Name:      Application
      Source:        .NET Runtime
      Date:          10/18/2014 8:07:16 AM
      Event ID:      1026
      Task Category: None
      Level:         Error
      Keywords:      Classic
      User:          N/A
      Computer:      Zabka
      Description:
      Application: FileMaker Pro Advanced.exe
      Framework Version: v4.0.30319
      Description: The process was terminated due to an unhandled exception.
      Exception Info: System.NullReferenceException
      Stack:
         at WindowsUI.WPFPopoverSetupDialog.ValidateAndSave()
         at <Module>.PopoverSetupInteropWnd.ValidateAndSave(PopoverSetupInteropWnd*)

      Event Xml:
      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
        <System>
          <Provider Name=".NET Runtime" />
          <EventID Qualifiers="0">1026</EventID>
          <Level>2</Level>
          <Task>0</Task>
          <Keywords>0x80000000000000</Keywords>
          <TimeCreated SystemTime="2014-10-18T13:07:16.000000000Z" />
          <EventRecordID>330304</EventRecordID>
          <Channel>Application</Channel>
          <Computer>Zabka</Computer>
          <Security />
        </System>
        <EventData>
          <Data>Application: FileMaker Pro Advanced.exe
      Framework Version: v4.0.30319
      Description: The process was terminated due to an unhandled exception.
      Exception Info: System.NullReferenceException
      Stack:
         at WindowsUI.WPFPopoverSetupDialog.ValidateAndSave()
         at &lt;Module&gt;.PopoverSetupInteropWnd.ValidateAndSave(PopoverSetupInteropWnd*)
      </Data>
        </EventData>
      </Event>

       I'm running this on a Windows 7 64bit machine. Any help would be appreciated.

      Thanks.