You can shut off auto-update by deselecting these options in Edit | Preferences.
I've seen at least one other report of this: Program freezes on load at auto update
Unfortunately, there wasn't any report back documenting a final solution in that thread.
Ok, thank you, we've tried that, it still gets stuck. Is there a safe-mode, or a Load-without-plugins, or something along those lines that you can suggest? Thanks!
Not that I know of--though it should be pretty easy to remove any plug ins you've added and then try launching FileMaker.
You may need to try re-installing FileMaker.
I have the same problem on Fm10. Has been working fine, then today just gets stuck on autoupdate and won't open. I've tried reinstalling but no luck. Any advice greatly appreciated.