1 Reply Latest reply on Mar 3, 2010 5:04 PM by philmodjunk

    filemaker hangs

    Alexandrus

      Title

      filemaker hangs

      Post

      I have 10 windows xp pro computers in our office with filemaker pro 2010 on them, on 2 out of the 10 at the end of the day the user tries to close filemaker pro and outlook software and then shutdown the pc but the filemakerpro.exe process is still running in the background. If you end the process then outlook will close to and the computer with shut down.

       

      The database is located on a Server2003 operating system and they access it using a mapped drive. Anybody had this issue before?

        • 1. Re: filemaker hangs
          philmodjunk

          Alexandrus wrote:

           

          The database is located on a Server2003 operating system and they access it using a mapped drive. Anybody had this issue before?


          Why is it on a mapped drive? If the file is shared between simultaneous users, they should access this via open remote and this does not require a shared/mapped drive. The file should be hosted with filemaker Pro or filemaker server on the remote machine.

           

          Problems can occur if two users try to open a file in a shared folder directly at the same time. Open Remote is designed to protect against those problems.