AnsweredAssumed Answered

Filemaker has stopped working - Event ID 1000

Question asked by gerardobrien on Nov 7, 2013
Latest reply on Nov 7, 2013 by davidanders


Filemaker has stopped working - Event ID 1000


     Hi there,

     My client of around 20 users were using FM11 Server with FM 11 Pro.  I recently installed FM12 on each computer, i also built a new FM 12 Server and we upgraded to the new version.

     They use a selection of extension and plugs.  One of them allows them to email quotes, after the email is sent FM immediately closes.  All it shows is windows default Filemaker has stopped working.

     When i check Event Viewer i get the following event:

      FileMaker Pro.exe 
        C:\Program Files (x86)\FileMaker\FileMaker Pro 12\FileMaker Pro.exe 
        C:\Program Files (x86)\FileMaker\FileMaker Pro 12\DBEngine.dll 

     From what i can see, the majority of users that are having this problem are using Windows 8.

     Has anyone came across this before?  Any ideas?