1 Reply Latest reply on Nov 7, 2013 10:44 PM by davidanders

    Filemaker has stopped working - Event ID 1000

    gerardobrien

      Title

      Filemaker has stopped working - Event ID 1000

      Post

           Hi there,

           My client of around 20 users were using FM11 Server with FM 11 Pro.  I recently installed FM12 on each computer, i also built a new FM 12 Server and we upgraded to the new version.

           They use a selection of extension and plugs.  One of them allows them to email quotes, after the email is sent FM immediately closes.  All it shows is windows default Filemaker has stopped working.

           When i check Event Viewer i get the following event:

            FileMaker Pro.exe 
              12.0.4.403 
              514b6292 
              DBEngine.dll 
              12.0.4.916 
              514b6028 
              c0000005 
              00043e90 
              1344 
              01cedc3530ba5f43 
              C:\Program Files (x86)\FileMaker\FileMaker Pro 12\FileMaker Pro.exe 
              C:\Program Files (x86)\FileMaker\FileMaker Pro 12\DBEngine.dll 
              c06c18fc-4828-11e3-bf18-28cfe905bd3c 

           From what i can see, the majority of users that are having this problem are using Windows 8.

           Has anyone came across this before?  Any ideas?

           Thanks!