The parenthesis look unusual. Does the account name really include left and right parenthesis?
Also, be careful not to confuse user names and account names. An account name is specified in Manage | Security and is the first name you enter in the log in dialog. A user name is specified in preferences and is specific to a particular computer based user account. Sometimes, it's the same name in both places, other times it's not.
(and check your spelling of 'RepairFromIpad' and 'RepairFormIT')