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FileMaker Pro 11 - Side-By-Side Configuration Error

Question asked by MichaelY on Apr 3, 2012
Latest reply on Apr 4, 2012 by philmodjunk


FileMaker Pro 11 - Side-By-Side Configuration Error


Hello.  I recently attempted to install FileMaker Pro 11 on a user's computer and received the following error message when attempting to open FileMaker Pro 11 after the installation (which appeared to go smoothly)...


C:\Program Files\FileMaker\FileMaker Pro 11\FileMaker Pro.exe

The application has failed to start because its side-by-side configuration is incorrect.  Please see the application event log or use the command-line sxstrace.exe tool for more detail.


I saw elsewhere that installing the Microsoft Visual C++ 2008 Redistributable Setup might fix the issue, however that did not work for me.


Does anyone have any troubleshooting ideas?  Thanks!