3 Replies Latest reply on Apr 4, 2012 11:29 AM by philmodjunk

    FileMaker Pro 11 - Side-By-Side Configuration Error

    MichaelY

      Title

      FileMaker Pro 11 - Side-By-Side Configuration Error

      Post

      Hello.  I recently attempted to install FileMaker Pro 11 on a user's computer and received the following error message when attempting to open FileMaker Pro 11 after the installation (which appeared to go smoothly)...

       

      C:\Program Files\FileMaker\FileMaker Pro 11\FileMaker Pro.exe

      The application has failed to start because its side-by-side configuration is incorrect.  Please see the application event log or use the command-line sxstrace.exe tool for more detail.

       

      I saw elsewhere that installing the Microsoft Visual C++ 2008 Redistributable Setup might fix the issue, however that did not work for me.

       

      Does anyone have any troubleshooting ideas?  Thanks!