Same behavior if started in Safe Mode? Same in a new test user?
CCleaner deletes temp files and is often helpful.
Not specific, but lists possible slow boot problems with FMP on WinXP.
Thanks for the suggestion. It's Windows 7 and yes, Filemaker works for other users on the same PC. Haven't tried safe mode, but I will see if clearing her Temp folder has any effect. I was able to temporarily circumvent the problem by installing Filemaker 10. Thanks again.