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Filemaker Pro 11 Open Remote Extremely Slow

Question asked by tcarpenter on Sep 23, 2010
Latest reply on Sep 27, 2010 by philmodjunk


Filemaker Pro 11 Open Remote Extremely Slow


Hi there:


I'm close to finishing development of a dual platform solution hosted by Filemaker Server 11 (FMAPP & IWP).  The solution is being hosted on a client's "virtual server".

The open remote option has slowed down to a dead crawl.  It's actually taking more than 2 full minutes to open.  In IWP and when the file is removed from the server and opened locally, the solution opens between 4-6 seconds.

Can you shed some light on this issue?  I've never seen anything like it before.  I've asked them to look into port congestion, but there aren't many apps running on our little slice of the server.

FYI - there is only one simple script that runs when the solution opens.  It's a script that identifies the user by a predefined category and then routes them to a personalized main menu.

Please help!