6 Replies Latest reply on Aug 10, 2009 10:03 AM by craigdholbrook

    FileMaker Pro 5 - Access Violation: Corrupted database field?

    craigdholbrook

      Title

      FileMaker Pro 5 - Access Violation: Corrupted database field?

      Post

      I just inherited support of an NT4 box, running FileMaker Pro 5.0. 

       

      In our database of almost 8,000 records, we've got three that cause an "Access Violation" error and shut down FileMaker. In addition, I've discovered that when I remove the field "Description" from the display, the error no longer occurs. Unfortunately, "Description" is our largest field and we cannot lose it. I also get an error on exporting the data. Essentially, I think I've proven there is something wrong with a single field on three different records.

       

      Ideally, I'd like to know how to edit the database to remove these records. We'd like to be able to export the database so that we can upgrade to a new version of FileMaker, on a brand new server.

       

      I've attached the exception report, below.

       

      //=====================================================

      EXCEPTION REPORT

      //=====================================================

      Exception code: C0000005 ACCESS_VIOLATION

      Faulting thread: 224 (0xE0)

      Fault address: 1000A693 01:00009693 D:\FileMaker Pro 5\FMCOR10.dll

      Memory information:

      PageFaultCount: 4177

      PeakWorkingSetSize: 13131776

      WorkingSetSize: 13131776

      QuotaPeakPagedPoolUsage: 47242

      QuotaPagedPoolUsage: 45860

      QuotaPeakNonPagedPoolUsage: 207976

      QuotaNonPagedPoolUsage: 207476

      PagefileUsage: 7884800

      PeakPagefileUsage: 7884800

      Running processes:

      25 smss.exe

      39 winlogon.exe

      45 services.exe

      48 lsass.exe

      75 spoolss.exe

      94 Aiclient.EXE

      86 defwatch.exe

      76 pds.exe

      100 JobLogServer.exe

      111 llssrv.exe

      114 LogWatNT.exe

      127 sfmprint.exe

      130 BPINETD.EXE

      158 rtvscan.exe

      153 RpcSs.exe

      132 snmp.exe

      165 snmptrap.exe

      171 winmgmt.exe

      174 Wuser32.exe

      191 hndlrsvc.exe

      193 MsgSys.EXE

      201 iao.exe

      206 xfr.exe

      211 pstores.exe

      231 nddeagnt.exe

      235 Explorer.exe

      229 PROMon.exe

      232 LAUNCH32.EXE

      242 loadwc.exe

      244 vptray.exe

      302 FileMaker Pro.exe

      314 smsapm32.exe

      Details for current process:

      D:\FileMaker Pro 5\FileMaker Pro.exe (0x00400000)

      C:\WINNT\System32\ntdll.dll (0x77F60000)

      C:\WINNT\system32\NETAPI32.dll (0x77800000)

      C:\WINNT\system32\MSVCRT.dll (0x78000000)

      C:\WINNT\system32\KERNEL32.dll (0x77F00000)

      C:\WINNT\system32\ADVAPI32.dll (0x77DC0000)

      C:\WINNT\system32\USER32.dll (0x77E70000)

      C:\WINNT\system32\GDI32.dll (0x78140000)

      C:\WINNT\system32\RPCRT4.dll (0x77E10000)

      C:\WINNT\system32\NETRAP.dll (0x77840000)

      C:\WINNT\system32\SAMLIB.dll (0x777E0000)

      C:\WINNT\system32\COMCTL32.dll (0x715A0000)

      C:\WINNT\system32\MPR.dll (0x77720000)

      D:\FileMaker Pro 5\CTL3D32.dll (0x5F000000)

      D:\FileMaker Pro 5\FMCOR10.dll (0x10000000)

      C:\WINNT\system32\OLEAUT32.dll (0x65340000)

      C:\WINNT\system32\ole32.dll (0x77B20000)

      D:\FileMaker Pro 5\FMINT10.dll (0x00230000)

      D:\FileMaker Pro 5\FMGFX10.dll (0x00250000)

      D:\FileMaker Pro 5\FMWFC10.dll (0x00270000)

      D:\FileMaker Pro 5\MFC42.DLL (0x5F400000)

      D:\FileMaker Pro 5\FMQTE10.dll (0x00290000)

      D:\FileMaker Pro 5\FMML10.dll (0x002B0000)

      D:\FileMaker Pro 5\FMOLE10.dll (0x002E0000)

      C:\WINNT\System32\oledlg.dll (0x77930000)

      C:\WINNT\System32\WINMM.dll (0x77FD0000)

      C:\WINNT\System32\IMM32.dll (0x76AB0000)

      C:\WINNT\system32\comdlg32.dll (0x77D80000)

      C:\WINNT\system32\SHELL32.dll (0x77C40000)

      D:\FileMaker Pro 5\FMFC10.dll (0x00300000)

      D:\FileMaker Pro 5\FMNSV14.dll (0x00350000)

      D:\FileMaker Pro 5\FMENG10.DLL (0x00360000)

      D:\FileMaker Pro 5\FMCon10.dll (0x00390000)

      C:\WINNT\System32\WINSPOOL.DRV (0x77C00000)

      D:\FileMaker Pro 5\FMRSRC.DLL (0x01160000)

      D:\FileMaker Pro 5\CLLNGENU.DLL (0x01230000)

      D:\FileMaker Pro 5\clproof.dll (0x01370000)

      C:\WINNT\System32\spool\DRIVERS\W32X86\2\RASDDUI.DLL (0x775A0000)

      C:\WINNT\System32\WS2_32.dll (0x776B0000)

      C:\WINNT\System32\WS2HELP.dll (0x776A0000)

      D:\FileMaker Pro 5\SYSTEM\FMTCP32.NET (0x01880000)

      C:\WINNT\System32\WSOCK32.dll (0x776D0000)

      C:\WINNT\System32\rnr20.dll (0x74FF0000)

      D:\FileMaker Pro 5\SYSTEM\webcompn.fmx (0x01A30000)

      C:\WINNT\system32\msafd.dll (0x77660000)

      C:\WINNT\System32\wshtcpip.dll (0x77690000)

      C:\WINNT\System32\ntlanman.dll (0x777F0000)

      C:\WINNT\System32\NETUI0.dll (0x77890000)

      C:\WINNT\System32\NETUI1.dll (0x77850000)

      C:\WINNT\System32\rpcltc1.dll (0x77BF0000)

      C:\WINNT\System32\msidle.dll (0x77780000)

      C:\WINNT\System32\ntshrui.dll (0x77A40000)

      C:\WINNT\System32\LinkInfo.dll (0x779B0000)

      C:\ApogeePDFRIP\RIP\tpnshext.dll (0x035E0000)

      C:\ApogeePDFRIP\RIP\gscommon4_DL_T.dll (0x03610000)

      C:\ApogeePDFRIP\RIP\rwtool7_DL.dll (0x03670000)

      C:\WINNT\System32\MSVCIRT.dll (0x780A0000)

      C:\WINNT\System32\MSVCP50.dll (0x036D0000)

      C:\WINNT\system32\VERSION.dll (0x77A90000)

      C:\WINNT\system32\LZ32.dll (0x779C0000)

      C:\ApogeePDFRIP\RIP\sgtiff4_DL_T.dll (0x03760000)

      C:\ApogeePDFRIP\RIP\libtiff34_DL.dll (0x03770000)

      C:\ApogeePDFRIP\RIP\DeviceItf_DL_T.dll (0x037A0000)

      C:\ApogeePDFRIP\RIP\Cutil_DL_T.dll (0x037D0000)

      C:\ApogeePDFRIP\RIP\ppdtools3_DL_T.dll (0x03800000)

      C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll (0x03930000)

      C:\WINNT\System32\shcompui.dll (0x778E0000)

      C:\WINNT\System32\syncui.dll (0x778F0000)

      C:\WINNT\System32\PSAPI.DLL (0x71DC0000)

      C:\WINNT\System32\IMAGEHLP.dll (0x76AC0000)

      Running drivers:

      ntoskrnl.exe (0x80100000) \WINNT\System32\ntoskrnl.exe

      hal.dll (0x80001000) \WINNT\System32\hal.dll

      atapi.sys (0x80012000) atapi.sys

      SCSIPORT.SYS (0x801E1000) \WINNT\System32\DRIVERS\SCSIPORT.SYS

      aic78u2.sys (0x801EA000) aic78u2.sys

      Disk.sys (0x80019000) Disk.sys

      CLASS2.SYS (0x801FD000) \WINNT\System32\Drivers\CLASS2.SYS

      Diskperf.sys (0x8001D000) Diskperf.sys

      otman4.sys (0x80201000) otman4.sys

      intlfxsr.sys (0x80210000) intlfxsr.sys

      Ntfs.sys (0x80212000) Ntfs.sys

      Floppy.SYS (0xF1F00000) \SystemRoot\System32\Drivers\Floppy.SYS

      Scsiscan.SYS (0xF2084000) \SystemRoot\System32\Drivers\Scsiscan.SYS

      Cdrom.SYS (0xF1F10000) \SystemRoot\System32\Drivers\Cdrom.SYS

      Fs_Rec.SYS (0xF210E000) \SystemRoot\System32\Drivers\Fs_Rec.SYS

      Null.SYS (0xF21D1000) \SystemRoot\System32\Drivers\Null.SYS

      KSecDD.SYS (0xF2094000) \SystemRoot\System32\Drivers\KSecDD.SYS

      Beep.SYS (0xF21D2000) \SystemRoot\System32\Drivers\Beep.SYS

      i8042prt.sys (0xF1F60000) \SystemRoot\System32\DRIVERS\i8042prt.sys

      KBSTUFF.SYS (0xF2116000) \SystemRoot\SYSTEM32\Drivers\KBSTUFF.SYS

      mouclass.sys (0xF209C000) \SystemRoot\System32\DRIVERS\mouclass.sys

      kbdclass.sys (0xF20A4000) \SystemRoot\System32\DRIVERS\kbdclass.sys

      VIDEOPRT.SYS (0xF1F78000) \SystemRoot\System32\drivers\VIDEOPRT.SYS

      cirrus.sys (0xF1C20000) \SystemRoot\System32\DRIVERS\cirrus.sys

      Msfs.SYS (0xF1FA8000) \SystemRoot\System32\Drivers\Msfs.SYS

      Npfs.SYS (0xF1C30000) \SystemRoot\System32\Drivers\Npfs.SYS

      NDIS.SYS (0xF1B7F000) \SystemRoot\System32\Drivers\NDIS.SYS

      win32k.sys (0xA0000000) \??\C:\WINNT\system32\win32k.sys

      cirrus.dll (0xF1D50000) \SystemRoot\System32\cirrus.dll

      TDI.SYS (0xF1B7B000) \SystemRoot\system32\drivers\TDI.SYS

      sfmatalk.sys (0xF1AA1000) \SystemRoot\system32\drivers\sfmatalk.sys

      tcpip.sys (0xF1A7B000) \SystemRoot\System32\drivers\tcpip.sys

      netbt.sys (0xF1A5C000) \SystemRoot\System32\drivers\netbt.sys

      E100BNT.SYS (0xF1A4A000) \SystemRoot\System32\drivers\E100BNT.SYS

      afd.sys (0xF1A39000) \SystemRoot\System32\drivers\afd.sys

      netbios.sys (0xF1FC0000) \SystemRoot\System32\drivers\netbios.sys

      Parport.SYS (0xF1B03000) \SystemRoot\System32\Drivers\Parport.SYS

      pac.sys (0xF1FE8000) \??\C:\WINNT\system32\drivers\pac.sys

      Parallel.SYS (0xF1ADF000) \SystemRoot\System32\Drivers\Parallel.SYS

      ParVdm.SYS (0xF2182000) \SystemRoot\System32\Drivers\ParVdm.SYS

      SENTINEL.SYS (0xF19FF000) \SystemRoot\System32\Drivers\SENTINEL.SYS

      Serial.SYS (0xF1E50000) \SystemRoot\System32\Drivers\Serial.SYS

      Wibukey.sys (0xF1E60000) \??\C:\WINNT\system32\drivers\Wibukey.sys

      rdr.sys (0xF19BE000) \SystemRoot\System32\drivers\rdr.sys

      mup.sys (0xF19AA000) \SystemRoot\System32\drivers\mup.sys

      srv.sys (0xF1857000) \SystemRoot\System32\drivers\srv.sys

      smbios.sys (0xF2232000) \SystemRoot\SYSTEM32\DRIVERS\smbios.sys

      NAVAPEL.SYS (0xF212E000) \??\C:\Program Files\NAV\NAVAPEL.SYS

      RASDD.DLL (0xF139C000) \SystemRoot\System32\spool\DRIVERS\W32X86\2\RASDD.DLL

      Cdfs.SYS (0xF16B6000) \SystemRoot\System32\Drivers\Cdfs.SYS

      NTDLL.DLL (0x77F60000) \WINNT\system32\NTDLL.DLL

      Registers:

      EAX:00000011

      EBX:00000003

      ECX:00000011

      EDX:035D4A29

      ESI:035D34B6

      EDI:00000020

      CS:EIP:001B:1000A693

      SS:ESP:0023:0012F36C EBP:035D0000

      DS:0023 ES:0023 FS:003B GS:0000

      Flags:00010202

      Call stack:

      Address Frame

      1000A693 035D0000 0001:00009693 D:\FileMaker Pro 5\FMCOR10.dll

      Current thread state

      number of threads: 2

       

      Summary

      Info for thread: Main Thread

      ThreadID: 224 (0x000000E0)

      Launched from thread Main Thread, ID: 224 (0x000000E0)

      This thread launched the following threads:

      Main Thread, ID: 224 (0x000000E0)

      Timings:

      User time: 194.59 seconds.

      Kernel time: 78.39 seconds.

      ******************************************************************