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FileMaker Pro 5 - Access Violation: Corrupted database field?

Question asked by craigdholbrook on Aug 7, 2009
Latest reply on Aug 10, 2009 by craigdholbrook

Title

FileMaker Pro 5 - Access Violation: Corrupted database field?

Post

I just inherited support of an NT4 box, running FileMaker Pro 5.0. 

 

In our database of almost 8,000 records, we've got three that cause an "Access Violation" error and shut down FileMaker. In addition, I've discovered that when I remove the field "Description" from the display, the error no longer occurs. Unfortunately, "Description" is our largest field and we cannot lose it. I also get an error on exporting the data. Essentially, I think I've proven there is something wrong with a single field on three different records.

 

Ideally, I'd like to know how to edit the database to remove these records. We'd like to be able to export the database so that we can upgrade to a new version of FileMaker, on a brand new server.

 

I've attached the exception report, below.

 

//=====================================================

EXCEPTION REPORT

//=====================================================

Exception code: C0000005 ACCESS_VIOLATION

Faulting thread: 224 (0xE0)

Fault address: 1000A693 01:00009693 D:\FileMaker Pro 5\FMCOR10.dll

Memory information:

PageFaultCount: 4177

PeakWorkingSetSize: 13131776

WorkingSetSize: 13131776

QuotaPeakPagedPoolUsage: 47242

QuotaPagedPoolUsage: 45860

QuotaPeakNonPagedPoolUsage: 207976

QuotaNonPagedPoolUsage: 207476

PagefileUsage: 7884800

PeakPagefileUsage: 7884800

Running processes:

25 smss.exe

39 winlogon.exe

45 services.exe

48 lsass.exe

75 spoolss.exe

94 Aiclient.EXE

86 defwatch.exe

76 pds.exe

100 JobLogServer.exe

111 llssrv.exe

114 LogWatNT.exe

127 sfmprint.exe

130 BPINETD.EXE

158 rtvscan.exe

153 RpcSs.exe

132 snmp.exe

165 snmptrap.exe

171 winmgmt.exe

174 Wuser32.exe

191 hndlrsvc.exe

193 MsgSys.EXE

201 iao.exe

206 xfr.exe

211 pstores.exe

231 nddeagnt.exe

235 Explorer.exe

229 PROMon.exe

232 LAUNCH32.EXE

242 loadwc.exe

244 vptray.exe

302 FileMaker Pro.exe

314 smsapm32.exe

Details for current process:

D:\FileMaker Pro 5\FileMaker Pro.exe (0x00400000)

C:\WINNT\System32\ntdll.dll (0x77F60000)

C:\WINNT\system32\NETAPI32.dll (0x77800000)

C:\WINNT\system32\MSVCRT.dll (0x78000000)

C:\WINNT\system32\KERNEL32.dll (0x77F00000)

C:\WINNT\system32\ADVAPI32.dll (0x77DC0000)

C:\WINNT\system32\USER32.dll (0x77E70000)

C:\WINNT\system32\GDI32.dll (0x78140000)

C:\WINNT\system32\RPCRT4.dll (0x77E10000)

C:\WINNT\system32\NETRAP.dll (0x77840000)

C:\WINNT\system32\SAMLIB.dll (0x777E0000)

C:\WINNT\system32\COMCTL32.dll (0x715A0000)

C:\WINNT\system32\MPR.dll (0x77720000)

D:\FileMaker Pro 5\CTL3D32.dll (0x5F000000)

D:\FileMaker Pro 5\FMCOR10.dll (0x10000000)

C:\WINNT\system32\OLEAUT32.dll (0x65340000)

C:\WINNT\system32\ole32.dll (0x77B20000)

D:\FileMaker Pro 5\FMINT10.dll (0x00230000)

D:\FileMaker Pro 5\FMGFX10.dll (0x00250000)

D:\FileMaker Pro 5\FMWFC10.dll (0x00270000)

D:\FileMaker Pro 5\MFC42.DLL (0x5F400000)

D:\FileMaker Pro 5\FMQTE10.dll (0x00290000)

D:\FileMaker Pro 5\FMML10.dll (0x002B0000)

D:\FileMaker Pro 5\FMOLE10.dll (0x002E0000)

C:\WINNT\System32\oledlg.dll (0x77930000)

C:\WINNT\System32\WINMM.dll (0x77FD0000)

C:\WINNT\System32\IMM32.dll (0x76AB0000)

C:\WINNT\system32\comdlg32.dll (0x77D80000)

C:\WINNT\system32\SHELL32.dll (0x77C40000)

D:\FileMaker Pro 5\FMFC10.dll (0x00300000)

D:\FileMaker Pro 5\FMNSV14.dll (0x00350000)

D:\FileMaker Pro 5\FMENG10.DLL (0x00360000)

D:\FileMaker Pro 5\FMCon10.dll (0x00390000)

C:\WINNT\System32\WINSPOOL.DRV (0x77C00000)

D:\FileMaker Pro 5\FMRSRC.DLL (0x01160000)

D:\FileMaker Pro 5\CLLNGENU.DLL (0x01230000)

D:\FileMaker Pro 5\clproof.dll (0x01370000)

C:\WINNT\System32\spool\DRIVERS\W32X86\2\RASDDUI.DLL (0x775A0000)

C:\WINNT\System32\WS2_32.dll (0x776B0000)

C:\WINNT\System32\WS2HELP.dll (0x776A0000)

D:\FileMaker Pro 5\SYSTEM\FMTCP32.NET (0x01880000)

C:\WINNT\System32\WSOCK32.dll (0x776D0000)

C:\WINNT\System32\rnr20.dll (0x74FF0000)

D:\FileMaker Pro 5\SYSTEM\webcompn.fmx (0x01A30000)

C:\WINNT\system32\msafd.dll (0x77660000)

C:\WINNT\System32\wshtcpip.dll (0x77690000)

C:\WINNT\System32\ntlanman.dll (0x777F0000)

C:\WINNT\System32\NETUI0.dll (0x77890000)

C:\WINNT\System32\NETUI1.dll (0x77850000)

C:\WINNT\System32\rpcltc1.dll (0x77BF0000)

C:\WINNT\System32\msidle.dll (0x77780000)

C:\WINNT\System32\ntshrui.dll (0x77A40000)

C:\WINNT\System32\LinkInfo.dll (0x779B0000)

C:\ApogeePDFRIP\RIP\tpnshext.dll (0x035E0000)

C:\ApogeePDFRIP\RIP\gscommon4_DL_T.dll (0x03610000)

C:\ApogeePDFRIP\RIP\rwtool7_DL.dll (0x03670000)

C:\WINNT\System32\MSVCIRT.dll (0x780A0000)

C:\WINNT\System32\MSVCP50.dll (0x036D0000)

C:\WINNT\system32\VERSION.dll (0x77A90000)

C:\WINNT\system32\LZ32.dll (0x779C0000)

C:\ApogeePDFRIP\RIP\sgtiff4_DL_T.dll (0x03760000)

C:\ApogeePDFRIP\RIP\libtiff34_DL.dll (0x03770000)

C:\ApogeePDFRIP\RIP\DeviceItf_DL_T.dll (0x037A0000)

C:\ApogeePDFRIP\RIP\Cutil_DL_T.dll (0x037D0000)

C:\ApogeePDFRIP\RIP\ppdtools3_DL_T.dll (0x03800000)

C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll (0x03930000)

C:\WINNT\System32\shcompui.dll (0x778E0000)

C:\WINNT\System32\syncui.dll (0x778F0000)

C:\WINNT\System32\PSAPI.DLL (0x71DC0000)

C:\WINNT\System32\IMAGEHLP.dll (0x76AC0000)

Running drivers:

ntoskrnl.exe (0x80100000) \WINNT\System32\ntoskrnl.exe

hal.dll (0x80001000) \WINNT\System32\hal.dll

atapi.sys (0x80012000) atapi.sys

SCSIPORT.SYS (0x801E1000) \WINNT\System32\DRIVERS\SCSIPORT.SYS

aic78u2.sys (0x801EA000) aic78u2.sys

Disk.sys (0x80019000) Disk.sys

CLASS2.SYS (0x801FD000) \WINNT\System32\Drivers\CLASS2.SYS

Diskperf.sys (0x8001D000) Diskperf.sys

otman4.sys (0x80201000) otman4.sys

intlfxsr.sys (0x80210000) intlfxsr.sys

Ntfs.sys (0x80212000) Ntfs.sys

Floppy.SYS (0xF1F00000) \SystemRoot\System32\Drivers\Floppy.SYS

Scsiscan.SYS (0xF2084000) \SystemRoot\System32\Drivers\Scsiscan.SYS

Cdrom.SYS (0xF1F10000) \SystemRoot\System32\Drivers\Cdrom.SYS

Fs_Rec.SYS (0xF210E000) \SystemRoot\System32\Drivers\Fs_Rec.SYS

Null.SYS (0xF21D1000) \SystemRoot\System32\Drivers\Null.SYS

KSecDD.SYS (0xF2094000) \SystemRoot\System32\Drivers\KSecDD.SYS

Beep.SYS (0xF21D2000) \SystemRoot\System32\Drivers\Beep.SYS

i8042prt.sys (0xF1F60000) \SystemRoot\System32\DRIVERS\i8042prt.sys

KBSTUFF.SYS (0xF2116000) \SystemRoot\SYSTEM32\Drivers\KBSTUFF.SYS

mouclass.sys (0xF209C000) \SystemRoot\System32\DRIVERS\mouclass.sys

kbdclass.sys (0xF20A4000) \SystemRoot\System32\DRIVERS\kbdclass.sys

VIDEOPRT.SYS (0xF1F78000) \SystemRoot\System32\drivers\VIDEOPRT.SYS

cirrus.sys (0xF1C20000) \SystemRoot\System32\DRIVERS\cirrus.sys

Msfs.SYS (0xF1FA8000) \SystemRoot\System32\Drivers\Msfs.SYS

Npfs.SYS (0xF1C30000) \SystemRoot\System32\Drivers\Npfs.SYS

NDIS.SYS (0xF1B7F000) \SystemRoot\System32\Drivers\NDIS.SYS

win32k.sys (0xA0000000) \??\C:\WINNT\system32\win32k.sys

cirrus.dll (0xF1D50000) \SystemRoot\System32\cirrus.dll

TDI.SYS (0xF1B7B000) \SystemRoot\system32\drivers\TDI.SYS

sfmatalk.sys (0xF1AA1000) \SystemRoot\system32\drivers\sfmatalk.sys

tcpip.sys (0xF1A7B000) \SystemRoot\System32\drivers\tcpip.sys

netbt.sys (0xF1A5C000) \SystemRoot\System32\drivers\netbt.sys

E100BNT.SYS (0xF1A4A000) \SystemRoot\System32\drivers\E100BNT.SYS

afd.sys (0xF1A39000) \SystemRoot\System32\drivers\afd.sys

netbios.sys (0xF1FC0000) \SystemRoot\System32\drivers\netbios.sys

Parport.SYS (0xF1B03000) \SystemRoot\System32\Drivers\Parport.SYS

pac.sys (0xF1FE8000) \??\C:\WINNT\system32\drivers\pac.sys

Parallel.SYS (0xF1ADF000) \SystemRoot\System32\Drivers\Parallel.SYS

ParVdm.SYS (0xF2182000) \SystemRoot\System32\Drivers\ParVdm.SYS

SENTINEL.SYS (0xF19FF000) \SystemRoot\System32\Drivers\SENTINEL.SYS

Serial.SYS (0xF1E50000) \SystemRoot\System32\Drivers\Serial.SYS

Wibukey.sys (0xF1E60000) \??\C:\WINNT\system32\drivers\Wibukey.sys

rdr.sys (0xF19BE000) \SystemRoot\System32\drivers\rdr.sys

mup.sys (0xF19AA000) \SystemRoot\System32\drivers\mup.sys

srv.sys (0xF1857000) \SystemRoot\System32\drivers\srv.sys

smbios.sys (0xF2232000) \SystemRoot\SYSTEM32\DRIVERS\smbios.sys

NAVAPEL.SYS (0xF212E000) \??\C:\Program Files\NAV\NAVAPEL.SYS

RASDD.DLL (0xF139C000) \SystemRoot\System32\spool\DRIVERS\W32X86\2\RASDD.DLL

Cdfs.SYS (0xF16B6000) \SystemRoot\System32\Drivers\Cdfs.SYS

NTDLL.DLL (0x77F60000) \WINNT\system32\NTDLL.DLL

Registers:

EAX:00000011

EBX:00000003

ECX:00000011

EDX:035D4A29

ESI:035D34B6

EDI:00000020

CS:EIP:001B:1000A693

SS:ESP:0023:0012F36C EBP:035D0000

DS:0023 ES:0023 FS:003B GS:0000

Flags:00010202

Call stack:

Address Frame

1000A693 035D0000 0001:00009693 D:\FileMaker Pro 5\FMCOR10.dll

Current thread state

number of threads: 2

 

Summary

Info for thread: Main Thread

ThreadID: 224 (0x000000E0)

Launched from thread Main Thread, ID: 224 (0x000000E0)

This thread launched the following threads:

Main Thread, ID: 224 (0x000000E0)

Timings:

User time: 194.59 seconds.

Kernel time: 78.39 seconds.

******************************************************************

 

 

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