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Filemaker Pro 9 hangs on startup

Question asked by RyanJones on Sep 11, 2009
Latest reply on Sep 16, 2009 by RyanJones


Filemaker Pro 9 hangs on startup


Hello all!  I am supporting a client that is running Filemaker Pro 9v1.  One of them recently had a computer failure. I am in the midst of building a new machine. It is a Windows XP Pro OEM with SP2, and right after I have just the OS installed and nothing else, I have installed FileMaker Pro9v1.  It installs fine and then I tried to run the program.  Filemaker shows the splashscreen, loads fonts and whatnot, then goes to the program screen and hangs.  In Task Manager the Filemaker program is running, and then, only on the first install, shows the msiexec.exe running.  Nothing happens and the only way to get out of the program is to terminate it from Task Manager.  I have installed windows XP SP2 and SP3, installed, rebooted, and then ran.  I have done pretty much anything and everything I can do,  I have tried upgrading it to 9v3 as well, but no joy.  Anybody have any suggestions?  I have also installed a viable printer on the PC as well.  Please!! Someone help!