2 Replies Latest reply on Aug 30, 2010 10:45 AM by CharlesSwanson

    Filemaker Pro 9.0.3 crashing unexpectedly.

    CharlesSwanson

      Title

      Filemaker Pro 9.0.3 crashing unexpectedly.

      Post

      Recently filemaker pro has started crashing on running one specific script. All the script does is look up information in one file and set a field in a second file, but partway through it crashes. Both files have been restored from a backup so it's unlikely that they are corrupted.

      The crash only occurs half the time and it has been tested on multiple computers. We run one computer as a host with 4 clients, the script is run on the host and as a test we switched the host to a different machine; crash still happens.

      One computer was running OS X 10.5.8 and Filemaker Pro 9.0.3. The other computer was running 10.4.7 and Filemaker 8.5. No other computers were connected to the host while the script was running.

      Since I'm unsure as to where to upload the crashlog here it is;

      http://www.mediafire.com/?qt8a73hccy8rzg0

      Any help would be appreciated.

        • 1. Re: Filemaker Pro 9.0.3 crashing unexpectedly.
          philmodjunk

          Your backups may also be corrupted ( or at least a field's index may be corrupted ). Problems like this can "lurk" for a while before you trip a big enough response to crash the filemaker on the database.

          Try rebuilding the indexes of the fields referenced in the script. (Turn indexing off in storage options, Click OK to leave the dialogs and return to the database layout. Then reopen the field definitions and turn indexing back on.)

          You can also rebuild all a file's indexes by importing all the records into a clone of the file.

          If all else fails, you can do a recover on the file, check for any indications that a problem was found and fixed and also test the recovered file to see if it works correctly (even if no problems are reported ). If recovery fixes the problem, best practice is to replace your file with an older copy that doesn't show this problem if this is possible.

          • 2. Re: Filemaker Pro 9.0.3 crashing unexpectedly.
            CharlesSwanson

            Alright, we'll try that out. Thanks for the quick reply.