1 Reply Latest reply on Jan 30, 2015 10:33 AM by philmodjunk

    filemaker Pro Advance Crashing

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      Title

      filemaker Pro Advance Crashing

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      Process:         FileMaker Pro [669]
      Path:            /Applications/FileMaker Pro 13 Advanced/FileMaker Pro Advanced.app/Contents/MacOS/FileMaker Pro
      Identifier:      com.filemaker.client.advanced12
      Version:         13.0.5 (13.0.5)
      Code Type:       X86 (Native)
      Parent Process:  launchd [196]
      Responsible:     FileMaker Pro [669]
      User ID:         501
       
      Date/Time:       2015-01-30 12:08:42.423 -0600
      OS Version:      Mac OS X 10.9.5 (13F34)
      Report Version:  11
      Anonymous UUID:  EE6286E8-8FB2-0473-3CD1-518FFC1CA48B
       
       
      Crashed Thread:  0  Dispatch queue: com.apple.main-thread
       
      Exception Type:  EXC_BAD_ACCESS (SIGBUS)
      Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000142
       
      VM Regions Near 0x142:
      --> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/FileMaker Pro 13 Advanced/FileMaker Pro Advanced.app/Contents/MacOS/FileMaker Pro
          VM_ALLOCATE            0000000000001000-0000000000013000 [   72K] ---/--- SM=NUL  
       
      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
      0   com.filemaker.fmengine.framework 0x04971692 Draco::PopoverLayoutObject::IsVisible() const + 6
      1   com.filemaker.client.advanced12 0x006a49c1 ButtonLayoutObjectView::HandleMessage(unsigned long long) + 221
      2   com.filemaker.client.advanced12 0x006623af LayoutObjectView::OnMessage(unsigned long long, void const*, unsigned long) + 941
      3   libViewSystem.dylib            0x03a538f1 ViewSystem::DispatchUserMessageToView(IView*, ViewSystem::Message const&) + 101
      4   libViewSystem.dylib            0x03a534d6 ViewSystem::DispatchRawMessageToView(IView*, ViewSystem::Message const&) + 50
      5   libViewSystem.dylib            0x03a53d15 ViewSystem::DispatchImmediateMessages() + 113
      6   com.filemaker.client.advanced12 0x005551cd TopLevelViewRendering::DoPreUpdateBehavior() + 147
      7   com.filemaker.client.advanced12 0x00555790 TopLevelViewRendering::FlushPendingDrawing(Draco::CoordRect const*) + 68
      8   com.filemaker.client.advanced12 0x00430bcc FMDocWindowTopLevelViewMac::OnResizeComplete() + 160
      9   com.filemaker.client.advanced12 0x004e4f3f -[FMBaseTopLevelView onChangeInHostFrameOrBackingSize:] + 506
      10  com.filemaker.client.advanced12 0x0042193d -[FMTopLevelView ourFrameDidChange:] + 196
      11  com.apple.Foundation           0x901989f2 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke + 49
      12  com.apple.CoreFoundation       0x964a15a4 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 20
      13  com.apple.CoreFoundation       0x9638304b _CFXNotificationPost + 3435
      14  com.apple.Foundation           0x901c3d2f -[NSNotificationCenter postNotification:] + 115
      15  com.apple.AppKit               0x97611dce -[NSView _postFrameChangeNotification] + 456
      16  com.apple.AppKit               0x9761b28e -[NSView setFrameSize:] + 1541
      17  com.apple.AppKit               0x9761ac51 -[NSView setFrame:] + 256
      18  com.filemaker.client.advanced12 0x00310507 DocWinControllerMac::ReconfigureWindowViews() + 1099
      19  com.filemaker.client.advanced12 0x0030e422 DocWindowController::WindowViewChangeNotification(bool) + 18
      20  com.filemaker.client.advanced12 0x001707e4 FMDocWindow::ResizeControlsToWindow() + 42
      21  com.filemaker.client.advanced12 0x0030fd2b DocWinControllerMac::OnContentViewFrameDidChange() const + 23
      22  com.filemaker.client.advanced12 0x00313e46 -[FMDocWindowControllerCocoa contentViewFrameDidChange:] + 20
      23  com.apple.Foundation           0x901989f2 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke + 49
      24  com.apple.CoreFoundation       0x964a15a4 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 20
      25  com.apple.CoreFoundation       0x9638304b _CFXNotificationPost + 3435
      26  com.apple.Foundation           0x901c3d2f -[NSNotificationCenter postNotification:] + 115
      27  com.apple.AppKit               0x97611dce -[NSView _postFrameChangeNotification] + 456
      28  com.apple.AppKit               0x9761b28e -[NSView setFrameSize:] + 1541
      29  com.apple.AppKit               0x9770af00 -[NSWindow _oldPlaceWindow:] + 1098
      30  com.apple.AppKit               0x9770a48c -[NSWindow _setFrameCommon:display:stashSize:] + 1622
      31  com.apple.AppKit               0x97709e2a -[NSWindow _setFrame:display:allowImplicitAnimation:stashSize:] + 307
      32  com.apple.AppKit               0x97709913 -[NSWindow setFrame:display:animate:] + 134
      33  com.filemaker.client.advanced12 0x00316afc WinControllerMac::SetWindowBounds(Draco::XRect const&, bool) + 220
      34  com.filemaker.client.advanced12 0x00173213 FMDocWindow::ZoomWindow(short, bool) + 443
      35  com.filemaker.client.advanced12 0x00253a20 ScriptRuntime::DoAdjustWindow() + 134
      36  com.filemaker.client.advanced12 0x00252a22 ScriptRuntime::DispatchStep(bool&) + 752
      37  com.filemaker.fmengine.framework 0x049edc4c Draco::ScriptRuntimeBase::Execute() + 654
      38  com.filemaker.fmengine.framework 0x049ed88d Draco::ScriptRuntimeBase::DoNextStep() + 327
      39  com.filemaker.fmengine.framework 0x049ed6e4 Draco::ScriptRuntimeBase::DoRunLoop() + 110
      40  com.filemaker.client.advanced12 0x00250743 ScriptRuntime::OnIdle() + 161
      41  com.filemaker.fmengine.framework 0x049ddeaa Draco::FMSession::OnIdle(bool) + 62
      42  com.filemaker.client.advanced12 0x000f8ac9 FMAppSession::OnIdle(bool) + 153
      43  com.filemaker.client.advanced12 0x000ed47b CFMProApp::Idle(bool) + 53
      44  com.filemaker.client.advanced12 0x000ee1d3 CFMProApp::DispatchNullEvent() + 163
      45  com.filemaker.client.advanced12 0x0039547e -[MFAppDelegate HandleIdleNotification] + 23
      46  com.apple.Foundation           0x901989f2 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke + 49
      47  com.apple.CoreFoundation       0x964a15a4 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 20
      48  com.apple.CoreFoundation       0x9638304b _CFXNotificationPost + 3435
      49  com.apple.Foundation           0x901c3d2f -[NSNotificationCenter postNotification:] + 115
      50  com.apple.Foundation           0x901ecc32 postQueueNotifications + 830
      51  com.apple.Foundation           0x902415dc __NSPostIdleQueueNotes + 16
      52  com.apple.CoreFoundation       0x963f82be __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 30
      53  com.apple.CoreFoundation       0x963f820f __CFRunLoopDoObservers + 399
      54  com.apple.CoreFoundation       0x963e910f __CFRunLoopRun + 1199
      55  com.apple.CoreFoundation       0x963e89ea CFRunLoopRunSpecific + 394
      56  com.apple.CoreFoundation       0x963e884b CFRunLoopRunInMode + 123
      57  com.apple.HIToolbox            0x95485b5d RunCurrentEventLoopInMode + 259
      58  com.apple.HIToolbox            0x954858e2 ReceiveNextEventCommon + 526
      59  com.apple.HIToolbox            0x954856bd _BlockUntilNextEventMatchingListInModeWithFilter + 92
      60  com.apple.AppKit               0x975e2349 _DPSNextEvent + 1602
      61  com.apple.AppKit               0x975e1870 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
      62  com.apple.AppKit               0x975d415c -[NSApplication run] + 727
      63  com.filemaker.client.advanced12 0x00018baa CMacApp_Main + 649
      64  com.filemaker.client.advanced12 0x000e38e5 main + 65
      65  com.filemaker.client.advanced12 0x00014f55 start + 53
       
      Thread 1:: Dispatch queue: com.apple.libdispatch-manager
      0   libsystem_kernel.dylib         0x96059992 kevent64 + 10
      1   libdispatch.dylib              0x92dc8899 _dispatch_mgr_invoke + 238
      2   libdispatch.dylib              0x92dc8532 _dispatch_mgr_thread + 52
       
      Thread 2:
      0   libsystem_kernel.dylib         0x96059046 __workq_kernreturn + 10
      1   libsystem_pthread.dylib        0x90df8dcf _pthread_wqthread + 372
      2   libsystem_pthread.dylib        0x90dfccce start_wqthread + 30
       
      Thread 3:
      0   libsystem_kernel.dylib         0x96058b76 __semwait_signal + 10
      1   libsystem_c.dylib              0x96299fb7 nanosleep$UNIX2003 + 219
      2   com.filemaker.support.framework 0x0312b421 Draco::Thread::Sleep(unsigned long) + 129
      3   com.filemaker.support.framework 0x0312c572 Draco::TimerCheckThread::Main() + 82
      4   com.filemaker.support.framework 0x0312b8cc Draco::Thread::RunThread() + 68
      5   com.filemaker.support.framework 0x0312a9ef Draco::Thread::ThreadUnixProc(void*) + 67
      6   libsystem_pthread.dylib        0x90df75fb _pthread_body + 144
      7   libsystem_pthread.dylib        0x90df7485 _pthread_start + 130
      8   libsystem_pthread.dylib        0x90dfccf2 thread_start + 34
       
      Thread 4:
      0   libsystem_kernel.dylib         0x96059046 __workq_kernreturn + 10
      1   libsystem_pthread.dylib        0x90df8dcf _pthread_wqthread + 372
      2   libsystem_pthread.dylib        0x90dfccce start_wqthread + 30
       
      Thread 5:
      0   libsystem_kernel.dylib         0x960587ca __psynch_cvwait + 10
      1   libsystem_pthread.dylib        0x90df9d1d _pthread_cond_wait + 728
      2   libsystem_pthread.dylib        0x90dfbbd9 pthread_cond_wait$UNIX2003 + 71
      3   com.filemaker.support.framework 0x03129214 Draco::Semaphore::P(Draco::Thread*) + 132
      4   com.filemaker.support.framework 0x0312a2d1 Draco::MsgQ::GetMsg() + 33
      5   com.filemaker.dbengine.framework 0x03c4595b Draco::HBEngine::HBEngineThread::Main() + 131
      6   com.filemaker.support.framework 0x0312b8cc Draco::Thread::RunThread() + 68
      7   com.filemaker.support.framework 0x0312a9ef Draco::Thread::ThreadUnixProc(void*) + 67
      8   libsystem_pthread.dylib        0x90df75fb _pthread_body + 144
      9   libsystem_pthread.dylib        0x90df7485 _pthread_start + 130
      10  libsystem_pthread.dylib        0x90dfccf2 thread_start + 34
       
      Thread 6:
      0   com.filemaker.dbengine.framework 0x03e101f9 std::_Rb_tree<Draco::HBKey<(unsigned char)31>, std::pair<Draco::HBKey<(unsigned char)31> const, Draco::DBSafeDeleteMgr::Node>, std::_Select1st<std::pair<Draco::HBKey<(unsigned char)31> const, Draco::DBSafeDeleteMgr::Node> >, std::less<Draco::HBKey<(unsigned char)31> >, std::allocator<std::pair<Draco::HBKey<(unsigned char)31> const, Draco::DBSafeDeleteMgr::Node> > >::_M_create_node(std::pair<Draco::HBKey<(unsigned char)31> const, Draco::DBSafeDeleteMgr::Node> const&) + 47
      1   com.filemaker.dbengine.framework 0x03e1019f std::_Rb_tree<Draco::HBKey<(unsigned char)31>, std::pair<Draco::HBKey<(unsigned char)31> const, Draco::DBSafeDeleteMgr::Node>, std::_Select1st<std::pair<Draco::HBKey<(unsigned char)31> const, Draco::DBSafeDeleteMgr::Node> >, std::less<Draco::HBKey<(unsigned char)31> >, std::allocator<std::pair<Draco::HBKey<(unsigned char)31> const, Draco::DBSafeDeleteMgr::Node> > >::_M_insert(std::_Rb_tree_node_base*, std::_Rb_tree_node_base*, std::pair<Draco::HBKey<(unsigned char)31> const, Draco::DBSafeDeleteMgr::Node> const&) + 81
      2   com.filemaker.dbengine.framework 0x03e10138 std::_Rb_tree<Draco::HBKey<(unsigned char)31>, std::pair<Draco::HBKey<(unsigned char)31> const, Draco::DBSafeDeleteMgr::Node>, std::_Select1st<std::pair<Draco::HBKey<(unsigned char)31> const, Draco::DBSafeDeleteMgr::Node> >, std::less<Draco::HBKey<(unsigned char)31> >, std::allocator<std::pair<Draco::HBKey<(unsigned char)31> const, Draco::DBSafeDeleteMgr::Node> > >::_M_insert_unique(std::pair<Draco::HBKey<(unsigned char)31> const, Draco::DBSafeDeleteMgr::Node> const&) + 156
      3   com.filemaker.dbengine.framework 0x03e0e347 Draco::DBSafeDeleteMgr::Add(Draco::HBAbstractKey const&, bool) + 305
      4   com.filemaker.dbengine.framework 0x03e05aa7 Draco::DBFileUser::AddSafeDeleteKey(Draco::HBAbstractKey const&, bool) const + 37
      5   com.filemaker.dbengine.framework 0x03d5ab58 Draco::DeferredLoadStream::Perform(Draco::DBFileUser&) + 188
      6   com.filemaker.dbengine.framework 0x03ddff74 Draco::DBEngineThread::DeferredJobRequest::DoJob() + 80
      7   com.filemaker.dbengine.framework 0x03ddfeca Draco::DBEngineThread::Main() + 162
      8   com.filemaker.support.framework 0x0312b8cc Draco::Thread::RunThread() + 68
      9   com.filemaker.support.framework 0x0312a9ef Draco::Thread::ThreadUnixProc(void*) + 67
      10  libsystem_pthread.dylib        0x90df75fb _pthread_body + 144
      11  libsystem_pthread.dylib        0x90df7485 _pthread_start + 130
      12  libsystem_pthread.dylib        0x90dfccf2 thread_start + 34
       
      Thread 7:
      0   libsystem_kernel.dylib         0x960587ca __psynch_cvwait + 10
      1   libsystem_pthread.dylib        0x90df9d1d _pthread_cond_wait + 728
      2   libsystem_pthread.dylib        0x90dfbc25 pthread_cond_timedwait$UNIX2003 + 71
      3   com.filemaker.support.framework 0x03129a8a Draco::ConditionVar::Wait(Draco::CMutex&, unsigned long) + 162
      4   com.filemaker.dbengine.framework 0x03e3a2e2 Draco::DBLockContinueThread::GetNextReadyContinuation(bool&, Draco::Thread*) + 84
      5   com.filemaker.dbengine.framework 0x03e39dcf Draco::DBLockContinueThread::Main() + 99
      6   com.filemaker.support.framework 0x0312b8cc Draco::Thread::RunThread() + 68
      7   com.filemaker.support.framework 0x0312a9ef Draco::Thread::ThreadUnixProc(void*) + 67
      8   libsystem_pthread.dylib        0x90df75fb _pthread_body + 144
      9   libsystem_pthread.dylib        0x90df7485 _pthread_start + 130
      10  libsystem_pthread.dylib        0x90dfccf2 thread_start + 34
       
      Thread 8:
      0   libsystem_kernel.dylib         0x96059046 __workq_kernreturn + 10
      1   libsystem_pthread.dylib        0x90df8dcf _pthread_wqthread + 372
      2   libsystem_pthread.dylib        0x90dfccce start_wqthread + 30
       
      Thread 9:
      0   libsystem_kernel.dylib         0x96059046 __workq_kernreturn + 10
      1   libsystem_pthread.dylib        0x90df8dcf _pthread_wqthread + 372
      2   libsystem_pthread.dylib        0x90dfccce start_wqthread + 30
       
      Thread 10:
      0   libsystem_kernel.dylib         0x96053f7a mach_msg_trap + 10
      1   libsystem_kernel.dylib         0x9605316c mach_msg + 68
      2   com.apple.CoreFoundation       0x963e9bf9 __CFRunLoopServiceMachPort + 169
      3   com.apple.CoreFoundation       0x963e91d1 __CFRunLoopRun + 1393
      4   com.apple.CoreFoundation       0x963e89ea CFRunLoopRunSpecific + 394
      5   com.apple.CoreFoundation       0x963e884b CFRunLoopRunInMode + 123
      6   com.apple.AppKit               0x9778bb88 _NSEventThread + 283
      7   libsystem_pthread.dylib        0x90df75fb _pthread_body + 144
      8   libsystem_pthread.dylib        0x90df7485 _pthread_start + 130
      9   libsystem_pthread.dylib        0x90dfccf2 thread_start + 34
       
      Thread 11:
      0   libsystem_kernel.dylib         0x96059cf6 __poll + 10
      1   com.filemaker.omniorb4.framework 0x0348ec09 omni::SocketCollection::Select() + 533
      2   com.filemaker.omniorb4.framework 0x0349c708 omni::tcpEndpoint::AcceptAndMonitor(void (*)(void*, omni::giopConnection*), void*) + 138
      3   com.filemaker.omniorb4.framework 0x033f0603 omni::giopRendezvouser::execute() + 165
      4   com.filemaker.omniorb4.framework 0x034019b3 omniAsyncWorker::real_run() + 653
      5   com.filemaker.omniorb4.framework 0x03400ef7 omniAsyncWorkerInfo::run() + 41
      6   com.filemaker.dbengine.framework 0x03be9b91 Draco::threadCreateInterceptor(omni::omniInterceptors::createThread_T::info_T&) + 21
      7   com.filemaker.omniorb4.framework 0x03401c63 omniAsyncWorker::run(void*) + 49
      8   com.filemaker.omniorb4.framework 0x03487c23 omni_thread_wrapper + 176
      9   libsystem_pthread.dylib        0x90df75fb _pthread_body + 144
      10  libsystem_pthread.dylib        0x90df7485 _pthread_start + 130
      11  libsystem_pthread.dylib        0x90dfccf2 thread_start + 34
       
      Thread 12:
      0   libsystem_kernel.dylib         0x960587ca __psynch_cvwait + 10
      1   libsystem_pthread.dylib        0x90df9d1d _pthread_cond_wait + 728
      2   libsystem_pthread.dylib        0x90dfbc25 pthread_cond_timedwait$UNIX2003 + 71
      3   com.filemaker.omniorb4.framework 0x034876b7 omni_condition::timedwait(unsigned long, unsigned long) + 57
      4   com.filemaker.omniorb4.framework 0x033f6f19 omni::Scavenger::execute() + 257
      5   com.filemaker.omniorb4.framework 0x034019b3 omniAsyncWorker::real_run() + 653
      6   com.filemaker.omniorb4.framework 0x03400ef7 omniAsyncWorkerInfo::run() + 41
      7   com.filemaker.dbengine.framework 0x03be9b91 Draco::threadCreateInterceptor(omni::omniInterceptors::createThread_T::info_T&) + 21
      8   com.filemaker.omniorb4.framework 0x03401c63 omniAsyncWorker::run(void*) + 49
      9   com.filemaker.omniorb4.framework 0x03487c23 omni_thread_wrapper + 176
      10  libsystem_pthread.dylib        0x90df75fb _pthread_body + 144
      11  libsystem_pthread.dylib        0x90df7485 _pthread_start + 130
      12  libsystem_pthread.dylib        0x90dfccf2 thread_start + 34
       
      Thread 13:
      0   libsystem_kernel.dylib         0x96058a26 __recvfrom + 10
      1   libsystem_c.dylib              0x9629a0c9 recv$UNIX2003 + 54
      2   com.filemaker.omniorb4.framework 0x03499df1 omni::tcpConnection::Recv(void*, unsigned long, unsigned long, unsigned long) + 225
      3   com.filemaker.omniorb4.framework 0x033f8f19 omni::giopStream::inputMessage() + 255
      4   com.filemaker.omniorb4.framework 0x033ec5a4 omni::giopImpl12::inputNewServerMessage(omni::giopStream*) + 64
      5   com.filemaker.omniorb4.framework 0x033eca04 omni::giopImpl12::inputMessageBegin(omni::giopStream*, void (*)(omni::giopStream*)) + 104
      6   com.filemaker.omniorb4.framework 0x033dec73 omni::GIOP_S::dispatcher() + 101
      7   com.filemaker.omniorb4.framework 0x033fbf89 omni::giopWorker::real_execute() + 1405
      8   com.filemaker.omniorb4.framework 0x033fba07 omni::giopWorkerInfo::run() + 41
      9   com.filemaker.omniorb4.framework 0x033fc181 omni::giopWorker::execute() + 49
      10  com.filemaker.omniorb4.framework 0x034019b3 omniAsyncWorker::real_run() + 653
      11  com.filemaker.omniorb4.framework 0x03400ef7 omniAsyncWorkerInfo::run() + 41
      12  com.filemaker.dbengine.framework 0x03be9b91 Draco::threadCreateInterceptor(omni::omniInterceptors::createThread_T::info_T&) + 21
      13  com.filemaker.omniorb4.framework 0x03401c63 omniAsyncWorker::run(void*) + 49
      14  com.filemaker.omniorb4.framework 0x03487c23 omni_thread_wrapper + 176
      15  libsystem_pthread.dylib        0x90df75fb _pthread_body + 144
      16  libsystem_pthread.dylib        0x90df7485 _pthread_start + 130
      17  libsystem_pthread.dylib        0x90dfccf2 thread_start + 34
       
      Thread 14:
      0   libsystem_kernel.dylib         0x96059cf6 __poll + 10
      1   com.filemaker.omniorb4.framework 0x0348ec09 omni::SocketCollection::Select() + 533
      2   com.filemaker.omniorb4.framework 0x03496194 omni::tcpActiveCollection::Monitor(void (*)(void*, omni::giopConnection*), void*) + 52
      3   com.filemaker.omniorb4.framework 0x033f0426 omni::giopMonitor::execute() + 76
      4   com.filemaker.omniorb4.framework 0x034019b3 omniAsyncWorker::real_run() + 653
      5   com.filemaker.omniorb4.framework 0x03400ef7 omniAsyncWorkerInfo::run() + 41
      6   com.filemaker.dbengine.framework 0x03be9b91 Draco::threadCreateInterceptor(omni::omniInterceptors::createThread_T::info_T&) + 21
      7   com.filemaker.omniorb4.framework 0x03401c63 omniAsyncWorker::run(void*) + 49
      8   com.filemaker.omniorb4.framework 0x03487c23 omni_thread_wrapper + 176
      9   libsystem_pthread.dylib        0x90df75fb _pthread_body + 144
      10  libsystem_pthread.dylib        0x90df7485 _pthread_start + 130
      11  libsystem_pthread.dylib        0x90dfccf2 thread_start + 34
       
      Thread 15:
      0   libsystem_kernel.dylib         0x960587ca __psynch_cvwait + 10
      1   libsystem_pthread.dylib        0x90df9d1d _pthread_cond_wait + 728
      2   libsystem_pthread.dylib        0x90dfbbd9 pthread_cond_wait$UNIX2003 + 71
      3   com.filemaker.support.framework 0x03129214 Draco::Semaphore::P(Draco::Thread*) + 132
      4   com.filemaker.support.framework 0x03

        • 1. Re: filemaker Pro Advance Crashing
          philmodjunk

          Figuring out why FileMaker is crashing can require some sleuthing to rule out possible issues.

          Basic diagnostic tests to perform when you get frequent crashes or “hangs”:

          Does the crash only occur with a specific file?
          Test by creating a small sample file and see if opening it and working with it also generates a crash. If it crashes too, the problem likely lies with the computer or it's installation of FileMaker. If it does not crash, it becomes more likely that there is a problem with the file.

          To check for possible problems on a specific computer, you may want to run a utility to check out the hard drive and also to check out the user accounts on that computer for possible problems.

          What is reported when you recover the file?

          The file could be damaged. Not only can file damage cause crashes, but the crashes (or forced quits after a "hang") can damage your file. You may need to test a recovered copy to see if it works without crashing.

          Things to keep in mind about Recover:

                 
          1. Recover does not detect all problems
          2.      
          3. Recover doesn't always fix all problems correctly
          4.      
          5. Best Practice is to never put a recovered copy back into regular use or development. Instead, replace the damaged file with an undamaged back up copy if this is at all possible. You may have to save a clone of the back up copy and import all data from your recovered copy to get a working copy with the most up to date information possible.


          Does it always crash when you are doing the same thing with your file?
          That may point to a specific layout, script, operation that interacts with your Operating system or other applications...