AnsweredAssumed Answered

Files hosted on server cannot be opened by one user

Question asked by pking on Jun 9, 2009
Latest reply on Jun 10, 2009 by pking


Files hosted on server cannot be opened by one user


Today I brought our new server online running FM Server version hosting 58 databases.  All my users are able to login except for one who is getting an error: 'filename' could not be opened.  Either the host is not available or the file is not available on that host.  He gets the same error no matter which file he is attempting to open.  The files are all visible through the open remote dialog box.


Previously we had the files on another server running the server 9 software.  The user has FMP 10 installed and was able to open the files on the old server.  He is using a PC running Windows XP.  I loaded the latest release of FM10 to his computer, but that still did not solve the problem. 


Tomorrow I am planning on uninstalling FMP from his computer and doing a reinstall to see if that helps.  I was wondering if anyone else has encountered this issue and what might be the cause.  Any help is greatly appreciated!