I have a layout that contains numerous fields including a field named "status." The values are from a value list and include:
I want to duplicate the layout that I like and then rename it to open and find Open case, Pending fee and Get MPR records. I can't figure out how to do that. I also want to duplicate it and be able to pull up only closed cases and Never retained and Inactive files.
How do I do the find so that it 1) will collect more than one value and 2) do it without my intervention when the layout is selected and opened.