4 Replies Latest reply on Apr 20, 2015 12:28 PM by SeanLeach

    FM12/Oulook 2013 - To field not populating

    SeanLeach

      Title

      FM12/Oulook 2013 - To field not populating

      Post

      I have a user that was recently upgraded from 32-bit Windows 7 and Outlook 2010(32-bit) to Windows 8.1(64-bit) and Outlook 2013(32-bit).  This user had been using FM12 on both machines.  

      Now the send mail option does not bring over the email of the record they are working in.  According to this article, this setup is supported.

      Any thoughts?

      Thank you.