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FM12/Oulook 2013 - To field not populating

Question asked by SeanLeach on Apr 10, 2015
Latest reply on Apr 20, 2015 by SeanLeach

Title

FM12/Oulook 2013 - To field not populating

Post

I have a user that was recently upgraded from 32-bit Windows 7 and Outlook 2010(32-bit) to Windows 8.1(64-bit) and Outlook 2013(32-bit).  This user had been using FM12 on both machines.  

Now the send mail option does not bring over the email of the record they are working in.  According to this article, this setup is supported.

Any thoughts?

Thank you.

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