FM12/Oulook 2013 - To field not populating
I have a user that was recently upgraded from 32-bit Windows 7 and Outlook 2010(32-bit) to Windows 8.1(64-bit) and Outlook 2013(32-bit). This user had been using FM12 on both machines.
Now the send mail option does not bring over the email of the record they are working in. According to this article, this setup is supported.