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FMP10 sending email not working, many screen shots provided

Question asked by AAgraphics on Oct 19, 2009
Latest reply on Oct 19, 2009 by casey777

Title

FMP10 sending email not working, many screen shots provided

Post

We are using FMP 10 on Mac and PC.  The SMTP feature was working.  We have made some minor adjustments to the database, but nothing related to the "send mail" feature.  I have no idea why the send mail feature is not working.  So, any help is greatly appreciated.  Below are screen shots of the particulars:

 

Below is the error we are receiving:

Error 

 

This is what it looks like in the layout (see below).  The user selects who the question is for using a value list and the users email address is automatically entered into the field "Questions From" field using the account name and a related name.  After all of the information is entered, the user then clicks on the "Email Questions" and it is supposed to send the question as an email. 

Layout view 

 

 

Here are the relevant database fields:

Database Fields 

 

 

Here are the other fields in a related table:

Related Table 

 

Here is the send mail dialog box:

Send Mail Dialog Box 

 

Then, the send mail options:

Send Mail Options 

 

 

Here are the SMTP options:

SMTP Options 

 

 

Hopefully the information above explains everything.  I have no idea why the send mail feature is not functioning like it was before.  Thank you! 

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