2 Replies Latest reply on Nov 20, 2011 12:10 PM by BrianBowell

    FMPro 9



      FMPro 9 & MacOS10.6.n Failure to launch


      Good afternoon.

      My installation of FMPro 9 on an iMac with MacOS 10.6.8, will only launch if I dump all the FileMaker Preferences from the Library. It will launch for a few sessions and then 'Quit Unexpectedly' until I delete the Preferences again.

      I can't find any issue with the Permissions of the Preferences, nor any obvious problem. Any advice would be welcome.

      Brian Bowell

      ICT Support Berkley Normal Middle School.


        • 1. Re: FMPro 9 & MacOS10.6.n Failure to launch

          Basic diagnostic tests to perform when you get frequent crashes:

          Does the crash only occur with a specific file?
          Test by creating a small sample file and see if opening it and working with it also generates a crash. If it crashes too, the problem likely lies with the computer or it's installation of FileMaker. If it does not crash, it becomes more likely that there is a problem with the file.

          What is reported when you recover the file?
          The file could be damaged.

          Things to keep in mind about Recover:

          1. Recover does not detect all problems
          2. Recover doesn't always fix all problems correctly
          3. Best Practice is to never put a recovered copy back into regular use or development. Instead, replace the damaged file with an undamaged back up copy if this is at all possible. You may have to save a clone of the back up copy and import all data from your recovered copy to get a working copy with the most up to date information possible.

          Does it always crash when you are doing the same thing with your file?
          That may point to a specific layout, script, operation that interacts with your Operating system or other applications...

          • 2. Re: FMPro 9 & MacOS10.6.n Failure to launch

            Thanks for this.

            The crash happens after one successful opening of a file, any file from my Home Directory or our Database server. Likewise if I create a new file. 

            Perhaps I should have mentioned that the iMac is a network workstation. I have the same problem with FM Pro on any workstation whether it's hosting MacOS 10.5.n or 10.6.n

            Other users and the workstation administrator have no problem with FM Pro on the iMac either.

            I've tried all the 'popular' solutions on other forums to no avail.