1 Reply Latest reply on Oct 5, 2009 10:57 PM by davidanders

    FMPro won't open files



      FMPro won't open files


      I've been using FMPro 2.0 for years.  Until last week, I'd click on my billing files and FMPro would open them.  Now when I click, the FMPro title box appears and freezes.  I cannot access my data.  I have Windows XP Home Edition.  I tried to restore the system to a previous date that worked, but the message says Restoration Incomplete--Your computer cannot be restored to Tuesday, September 01, 2009.  I tried using my FMPro floppies to reinstall FMPro, but I still can't open the files.  I tried to uninstall FMPro but it is not listed under the Programs in Change or Delete Programs.  It is listed in All Programs. 

      Any suggestions on anything else I can try?  My computer expert is unavailable till the end of the week.   Thank you.

        • 1. Re: FMPro won't open files

          You realize that your program is very old.

          You realize that a floppy install is very old.

          You realize that floppies die a very slow death, and eventually can not be read.

          You have a few options...

          Duplicate the floppies to new floppies. 

          Copy the floppies to the hard drive. If no errors... copy to new floppies. 

          Try a reinstall.

          You DO have a Known Good Backup of your database???