AnsweredAssumed Answered

General Activation Error (-12)

Question asked by RCornell on Nov 17, 2009
Latest reply on Dec 1, 2009 by TSGal


General Activation Error (-12)


I have received a new company PC. 


Using the existing CDs, we first installed Pro 7 complete and tested - worked fine.  Then installed the Pro 9 upgrade.  When starting we get "A general activation error has occured (-12)".  I did not find this error in a search. 


Never had a problem when this was installed originally several years ago on my old PC.


Running Windows XP Professional Version 5.1 Service Pack 3 on old PC, Service Pack 2 on new PC.