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Generated PDFs do not render correctly in Google Docs

Question asked by conor on Jan 29, 2010
Latest reply on Jun 19, 2014 by DavidCushworth

Title

Generated PDFs do not render correctly in Google Docs

Post

An interesting problem was brought to my attention from a user today. He was sending quotes via FileMaker email functionality with an attached PDF also generated by FileMaker.

The customer complained that the quote was blank, it was a gmail account so I had a look myself and he was right.

 

Google Docs is used to view attachments, and although our PDF image and table outline was visible, no text was visible.

 

Exporting/Downloading the document from gmail and using PDF showed the document correctly in Adobe Reader and Foxit.

 

I had a look on the google forums and the only thing I could see that may have been a problem was the fonts, so I did a quick test and set the font to Times New Roman on the FileMaker layoutit made no difference.

 

Anyone else seen/heard/experienced this?

I would love to know what I can do if anything. It may equally be a Goggle Docs issue of course but I reckoned I would post here first.

 

FileMaker Pro/Advanced & Server 10.0v3

Windows 7

 

Thanks,

Conor.

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