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Help with Recovered Files

Question asked by ziparojw on Apr 9, 2012
Latest reply on Apr 9, 2012 by ziparojw


Help with Recovered Files


My database crashed on me and now will not open. I followed the instructions to recover the file and was able to recover it. 

I looked at the directions with recovered files in the help menu and it says this: 


After you recover a file, copy the most recent data from the recovered file to a backup copy of the original file. It is safest to use that file instead of the recovered file.


I don't know what this means. I still cannot open the originial file. When I try to open it I get an error message that reads:

"[file name] is damaged and cannot be opened. Use the Recover command to recover this file." 


Does anyone know what it is I'm supposed to do? or how to do it? 


Thank you!