Can you please write what you exactly want..???
What I understood ...based on n that .......you want to send email ...
So in subject field you have to write like this
Hi there and thanks for your reply. The exact message i would like is below with the red words being the fields containing the data.
You have been assigned the Type ticket __pkJobID ,
This support ticket is now Status
The IT StorePreferencesPreferences
Click the arrow to the right of the Message box and enter your message as a calculation:
"Dear " & YourTable::account name & ",¶¶" &
"You have been assigned the support ticket " & YourTable::_fkSupportID & ", " & YourTable::Subject & ".¶¶" &
"Details of the ticket¶¶" &
YourTable::notes & "¶¶" &
"Please respond within 24 hours"
Note, ¶ is the operator for a return character. I am using ¶¶ to double space specific parts of your message.
Thanks again phil. Your a guruPreferencesPreferences