1 Reply Latest reply on Apr 3, 2009 1:44 PM by TSGal

    Help: Problem Activating file make pro

    joesakic

      Title

      Help: Problem Activating file make pro

      Post

      Hi,

       

      I'm using filemaker Pro 9 advanced and had to uninstall it because I needed to install it on my new PC.

       

      But...I forgot to de-activate it before uninstalling. So when I try to activate it on my new PC it says my licence is already in use on the old pc. 

       

      Is there a way I can correct this??

       

      Thanks.

        • 1. Re: Help: Problem Activating file make pro
          TSGal

          joesakic:

           

          Thank you for your post.

           

          If you are in North America, please contact our Customer Assistance department at toll-free 800-325-2747 where they will look up your information and give you back an activation.

           

          If you are outside of North America, please go to our web site - www.filemaker.com - select the country in the upper right corner of the web page, and you will be redirected to the office nearest you.  Contact them for a re-activation.

           

          TSGal

          FileMaker, Inc.