6 Replies Latest reply on Oct 15, 2008 5:49 AM by davidhead

    How can a build a script that would automatically calculate the age of a problem ticket.

    Salonge

      Title

      How can a build a script that would automatically calculate the age of a problem ticket.

      Post

      I want to be able to calculate how long a ticket is open.  I have a beginning date and time when a ticket is opened.  I want to be able to put a end date and time when closed.  But I also want the age to automatically calculate.

       

      Can someone help?  It seems like I did this years ago when I first started using Filemaker, but I seem to have forgotten what I did.