I was about to tell you to click the company button at the top of the page, but you have apparently done that already. I can private message a manager that I know and maybe he can go light a fire under the sales staff.
In the meantime, why not ask your "pre-sales" questions here? Unlike a salesperson, we won't benefit directly from selling you product and can answer from our personal expreiences with the product and our experiences are likely to be more accurate than what a salesperson can tell you anyway.
You can also contact their customer support line for techincal questions. We did that when we were trying to make sure we had a server that would work for the version of FileMaker Server that we needed and they were happy to answer our questions.
Thanks for the reply. Sam, from sales, contacted me and we are getting ready to place an order and become part of the Filemaker family. :)