On a Mac or Windows system?
If mac, can an apple script control the phone software?
If windows, can a command line control it?
Both such system scripts (and others) can be performed from FileMaker and in such a way that data from the database is used in the script or incorporated into the command line.
We use Windows.
Please give me an example. Script for a button that grabs a phone number from a field and then emulates either "F6" or "Ctrl+c+c"
That's not what I suggested. You'd need to answer this question:
Can a command line control it? ("it" being the telophony software.)
If you can find a command line that produces tells the software to do the same thing that F6 tells it to do, then this can be scripted, but you'll have to determine the needed command line for it.
Michael, have you tired the Dial Phone scirpstep?
I can not test this as I use Mac OS. You may be able to setup the preferences for your soft phone. CTRL-C is Char(3)
Use Dialing Preferences (if NDISWAN TAPI is not installed) tells FileMaker Pro to use the current phone dialing preferences, based on your location. These preferences remove, insert, and append digits to phone numbers, as when a dialing prefix is required in a business setting. This option can apply to phone numbers provided from a field value or to a number that the user enters. (If TAPI is installed, modem and dialing preferences are set in the Phone Dialer accessory application.)
You are the MAN!. After looking for days, assuming the "Dial Phone" would not work. IT DID. So thank you. Should anyone want to have a ringcentral softphone dial from Filemaker just use the "Dial Phone" in your script.