Apparently, this image was inserted with the store by reference option. If so other users will be unable to see the image unless they also have direct access to the folder where the image is stored and that location is mapped and mounted. (and if some users are Mac and others Windows, this gets complicated as Macs use a volume name and windows systems use a drive letter.)
hi philmodjunk, thanks for taking the time answer this post, all users are on a mac and the image have been placed using the store by reference option but still cant see the image over the network
Say you inserted an image from:
All your users must have ServerVolume mounted and they must have access to ImagesFolder or they will be unable to see the image.