The file can be opened in Word - Find and Replace All can be used to remove the quotes and commas, replacing the commas with tab characters.
The file can be opened in Excel, and saved as txt, this may be the simplest route, depending on how Excel opens it.
There are utilities for Parsing a text file to extract data (I assume Windows)
A comparison of 25 Utilities http://www.smashingmagazine.com/2009/04/10/25-text-batch-processing-tools-reviewed/
The file can be imported into a single field in Filemaker and parsed there.
TextWrangler is the best free Text Editor on the Mac
there is a site that gives alternatives to... this is the one for Windows alternatives to TextWrangler.
Thanks for the much appreciated help and a heads up on those utilities.