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Import Records error

Question asked by schmity on Jul 24, 2014
Latest reply on Jul 24, 2014 by schmity


Import Records error


     We import time from a spreadsheet every morning.  Occasionally the person doing an import gets a message saying that X errors occurred and records couldn't be updated because they were in use by other users.  Is there any way to get more information about what records are affected or what user(s) are modifying them?

     Also, the time is being imported into a child table.  If a user is modifying one record in the child table, does that prevent updating of all other child records related to the parent?  (that seems to be what is happening)

     Work Order-->Discrepancies        
     If a user is modifying a record in the discrepancy table of a work order, does that prevent another user from modifying any other discrepancy in the same work order?