4 Replies Latest reply on Mar 14, 2013 6:03 PM by SharonPreiss

    Importing files from a server database to FM Pro on my computer.

    SharonPreiss

      Title

      Importing files from a server database to FM Pro on my computer.

      Post

           Hello. I used FM Pro 11 on a shared server and have saved the files in my back-up drive. Now I want to use those files with the FMPro 11 software installed on my computer (Mac OS 10.7.5). I used this same computer to access the  files on the server. I can read the files, but I cannot create a new record. The icon for New Record and Delete Record are grayed-out. Anybody out there have any ideas? I have full-access priveleges to the database but still cannot create a new record. Thanks for your help!

      FM.jpg

        • 1. Re: Importing files from a server database to FM Pro on my computer.
          philmodjunk

               Is the file in a directory for which you do not have write access permission?

               I sounds like you are directly opening FileMaker Files in shared directories. Is this the case? If so, be advised that this is not "best practic" and risks damaging your file.

               Best Practice is to either open the file form your computer's hard drive or to use Open Remote to access a file already opened (and configured for sharing) with FileMaker Pro or FileMaker Server on the machine where the file is located.

          • 2. Re: Importing files from a server database to FM Pro on my computer.
            SharonPreiss

                 Hmm. I have full permission for this database. And the files that were in the back-up drive are now saved on the harddrive of my computer. I can open the file fine, I just can't add a new record. The FM tech I talked to on the phone mentioned something about it might have to do with my OS Level Permission, but I'm not sure what that means.

                  

            • 3. Re: Importing files from a server database to FM Pro on my computer.
              philmodjunk

                   OS Level Permission is the operating system's settings for the folder where your file is located. If the file is in a folder for which your computer's user account does not permit "write" level access. But I would expect you to get a warning that the file is not modifiable each time that you open the file if that were the case.

                   How do you know that you have "full permission" for this database? Account Privilege Set limitations could cause what you report here and a file that opens without asking you to enter a password could still be opened with a less than full access privilege set.

                   Also, a custom menu set could have the menu option for creating a new record removed from the Records menu or disabled.

              • 4. Re: Importing files from a server database to FM Pro on my computer.
                SharonPreiss

                     thanks much for sharing your insight. i ended up talking to tech support and they suggested starting from scratch and copying the file in a different way than I had. problem solved!