importing records from excel - having trouble
I am trying to import records from an excel document. I just completed these process for two records, and now I want to update another 18 records. I go to import records, and select the file. All the information that I want shows up correctly, i choose update matching records, i do the equal sign to match the records, and the --> sign for the information that i want to update. I click import and the summary comes up with 0 records changed. I don't know what I am doing wrong.