AnsweredAssumed Answered

Inserting "Links" and Viewing Files

Question asked by LauristonMarshall on Oct 3, 2011
Latest reply on Feb 19, 2016 by evanpan

Title

Inserting "Links" and Viewing Files

Post

Greetings:

We have a unit of six people in Design and Production using Macs with FileMaker 11 installed, and share project data located on a server with about a dozen colleagues all of whom work on PCs. An essential part of our work flow is to attach - "Insert File"/with "Store only a reference to the file" checked - .pdf views of exhibition layouts and designs. These .pdf files are most often created by Mac users in Design. Through trial and error, we have discovered that the version of Adobe Acrobat used to either save or view does not matter. This is what occurs:

When a Mac user inserts a reference link into a container field of Filemaker:
-the Mac user can access the file located on the server via the link
-a PC user can not
 
When a PC User inserts a reference link into a container field of Filemaker:
-the PC user can not access the file (created by a Mac user) located on the server via the link
-the Mac user also cannot access the file
 
Both PC Users and Mac Users can access and view these files if the go directly to the server, but not via Filemaker.
 
When viewing a container field in which a a low resolution reference image (such as a .jpg or .tiff) has been placed:
-The PC user can select and view the original image
-The Mac user can not

We appreciate any assistance to relove this issue. Thank you.





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