Thank you for your post.
Are you installing from a CD or from a download link?
How much free space do you have on your hard drive? If you have plenty of free space on your hard drive, then create a new user account, login to that user account, and try installing from there. Does this work?
Do you have access to another computer? If so, try installing on that computer. Does that work? If not, then you may have a bad CD.
Any additional information you can provide may be helpful in finding the cause(s).
here are some more details:
installing from CD.
Using winxp pro sp2
bootdrive I: 51 GB free
drive c: 37 GB free
Ram 1 GB
Firewall, Adaware and f-prot deactivate:
still getting the erroe 1402. etc...
I installed today 2 other programs no problem.
create a new user didnot work.
uninstall utilities and registry cleaners etc . does not help.
FM 5,7,8,9 worked on this PC without problems !!!
Who could help me ??
Thanks in advance knester
Have you tried running the installer program with administrative rights by right clicking and choosing run as administrator ?
Basing off a google search, Error 1402 appears to relate to the registry, either something is blocking access to the registry or your privelages dont allow it.
I am admin on my PC.I tryed the rightclick .. just getting the same error
Filemaker should regonice the message:
UNKNOWN\.frm\FM70FMX}Shellnew error 1402 !!
The FM10 adv runs on a other PC, which never saw Filemaker, without problem!!
Since I cannot get to a developer direct from the Filemaker team
I have to thinkitover to say goodby to FM.
I have to use the PC with all the old programs.
So thanks again and have a nice holiday season,
It definately seems to be a registry problem, does the error give you any more information such as
Could not open key: HKEY_CURRENT_USER\Software\Filemaker... etc etc
If So, open registry editor by choosing Start > Run and typing regedit
Then locate the key it is talking about
Right click on the registry key and choose permissions
Make sure your user login has full access to that key by checking the appropriate boxes.
I searched the registry for entry etc. Filemaker,using Registry Workshop.
No traces are found.
I found unter HKEY_CLASSES_ROOT\.fmx\FM70FMX\ShellNew
Is this key wrong ??
If you right click on .fmx then choose permissions, does your username in the list have a tick for Full Control
Same for FM70FMX and ShellNew
If not, try ticking it followed by installing FM10
Ive never experienced this problem, so its a shot in the dark.. but it sounds like this may be the cause.
Registry problem solved !
I found out that the permissions for the following keys had no system and admit rights.
So I got we the program SUDOWN (linux sudo like for Windows) and changed the permissions for:
.mpr .upr .fmf .fmx .fth
And all at sudden, FM 10 Pro adv. was installed.
Thanks for the tip.
Now have a Merry Christmas and a Happy New Year
Happy I could be of help...
Merry Christmas to you too...