AnsweredAssumed Answered

Instant Web Publishing connection issues.

Question asked by BreitenbushIT on Jun 10, 2009
Latest reply on Jun 10, 2009 by PointInSpace


Instant Web Publishing connection issues.


Hello wise people,


Our business uses a couple FMP Databases and our employees connect to them using IWP over our local network.  The databases are running on a Mac Mini which is devoted to just running FMP and sharing the databases over the network via IWP.  


Anyways, there is a recurring issue which is seemingly becoming worse.  People will be logged in and using the databases when suddenly everyone's connections stop working.  When I try to log in a error window comes up saying that the browser (Firefox or Safari) can't connect to the server.   It appears that the IWP function simply stops (as if its not running).   We haven't been able to trace the cause of this issue and are unsure whether its an FMP issue, a network issue, or some combination of the two.  The way that always works to fix the issue is to close the databases, quit FMP, and then restart FMP and re-open the databases.  This fixes the issue every time.  The computer itself is never frozen and the network seems to be working fine.


Anyone have a clue what could be causing this?  We haven't been able to replicate the issue and it happens randomly.  It seems to happen every couple days.. but sometimes happens 2-3 times in one day.   Approximately 9 users are working with the databases 7 days a week all day long.


I also wonder if upgrading to FM Server would resolve this issue since I suspect that using IWP is part of the issue.


Thanks in advance for any help anyone can provide,