3 Replies Latest reply on Oct 3, 2014 1:25 PM by EV

    Interactive Container not Showing PDF

    EV

      Title

      Interactive Container not Showing PDF

      Post

      I have created several interactive container fields for PDF copies of various signed documents.  When I originally set this up a few months ago, everything worked fantastically.  The PDFs showed perfectly.  However, this is no longer the case.  When I insert a PDF in the field, the program briefly does not respond, then it opens the PDF in Adobe Acrobat.  But, there is no preview in the container.  Whenever, I scroll to the record with a container with a PDF, it opens Acrobat.  I do not want this to happen.  How can I fix this?

      The only information I can find is about installing Acrobat (it is) and making sure the field is set to be interactive (it is).  Please help.