4 Replies Latest reply on Nov 19, 2013 11:20 AM by philmodjunk

    iOS container field menu has unresponsive buttons

    tomswell

      Title

      iOS container field menu has unresponsive buttons

      Post

           I have copy of example file "Contacts" that includes a picture field that behaves as expected on FM Go with iPhone.

           Another development file has a container with same settings  and when clicked on, the menu is invoked with button "greyed out" > and is unresponsive ?

           One file responds to iPhone and enables use of phones camera, the other does not.

           Perplexed?

        • 1. Re: iOS container field menu has unresponsive buttons
          philmodjunk

               Two possible causes:

               The file is open with a restrictive password. If that's possible check the privilege set settings and pay particular attention to the "available menu commands" drop down in the lower right corner of the dialog. You may have to specify a less restricted option.

               A custom menu is specified for the layout. If you use a standard menu in place of the custom menu, the options should become available.

          • 2. Re: iOS container field menu has unresponsive buttons
            tomswell

                 Exactly ! full access privileges weren't correct.

                 manage>security> [Guest] was set to read only.

                 Thanks   I was stuck inside a box and didn't go outside layout & field tools

            • 3. Re: iOS container field menu has unresponsive buttons
              tomswell

                   Is there a way to invoke,  one click on container to camera access circumventing menu ?

              • 4. Re: iOS container field menu has unresponsive buttons
                philmodjunk

                     When the file has been opened with a privilege set that does not allow it?

                     The various insertion options for FM GO for inserting into a container field can only be selected manually and if the privilege set does not allow it, you can't insert. But there is a script step called "re-log in". Theoretically, haven't tried it, a script could temporarily log the user in under an account with more privileges so that they can insert a picture and then does another re-login to return them back to restricted access privileges.

                     But it might be much simpler just to modify the access privileges instead of having to script such a complex end-run around the system and it wont expose a password as part of a script that way either.