2 Replies Latest reply on Dec 13, 2009 12:14 AM by user14360

    Is e-mail scripting step limited?

    cheathamtech

      Title

      Is e-mail scripting step limited?

      Post

      Hello, All...

       

      I'm using FMP10 to submit tech requests...

      I'd like for a user to fill out a form detailing his location/the nature of his computer problem/the room number, etc., then SUBMIT.

      When the user hits submit, I'd like for my tech to immediately receive an e-mail detailing the problem.

      But in the e-mail script step I can only figure how to include one field in the message part of the e-mail.

      I'd like to include a half dozen fields in the e-mail...

      Is that possible?

       

      It would be even nicer if I could (also in a subsequent script step) send an e-mail to the person submitting saying:

       

      We received your request on DATE about YOUR PROBLEM.  TECH NAME will be at YOUR LOCATION within 3 days to address it. (in other words like a mail merge program, only with the fields form the tech request form...)  

       

      Not possible with FM?

       

      Thanks!

       

      Dale