4 Replies Latest reply on Aug 5, 2010 8:36 AM by philmodjunk

    Items Showing Up Incorrectly in Preview View

    kwatch

      Title

      Items Showing Up Incorrectly in Preview View

      Post

      I am using the Invoices Starter Solution and have created a new seperate layout with an image and empty portals that pull infortmation from "Line Items" and "Invoice Billing Customer" in the Invoices section so that I can print it off.

      When I switch to preview mode, only the portal boxes from "Invoice Billing Customer" were showing up to print and nothing from "Line Items". I searched the help and the forums but the only thing I found was just to make sure that the "Hide When Printing" was deselected. Everything was fine there. So I just tried to make a new invoice, with new customer information and Line Item info. NOW... when I switch the image layout into preview mode the Line Item info STILL does not show up AND the old customer info is visable from Invoice Billing Customer and not the new customer info that I had just created that is visable when not in preview mode.

      What step did I miss to make this mistake?

      Thanks!!

        • 1. Re: Items Showing Up Incorrectly in Preview View
          philmodjunk

          What records are in your current found set?

          When you enter preview mode, filemaker previews all the records in your found set and you can use the "book control" to flip from page to page of your preview. Thus, you may be seeing a different invoice in the preview instead of your current invoice record.

          Try isolating your invoice as single record in the found set. You can do this quickly by selecing Show All Records, Omit Record, Show Omitted Only. Now enter preview mode and see if that now preview's correctly.

          • 2. Re: Items Showing Up Incorrectly in Preview View
            kwatch

            As of now, there is only one total and I can not flip through any pages. However, I created a new invoice and clicked over to the Image Layout with the portals, looked at preview mode and now only the Line Items portals are showing up and nothing from Invoice Billing Customer portals! The opposite of yesterday!! :(

            • 3. Re: Items Showing Up Incorrectly in Preview View
              kwatch

              Also, I created a second invoice and I do now see what you mean how in preview mode you can flip through if there are more in your found set. Thanks for mentioning that!

              • 4. Re: Items Showing Up Incorrectly in Preview View
                philmodjunk

                With the exception I mentioned earlier and filemaker's sliding feature (which isn't a factor here), browse mode and preview mode should show nearly the same thing and data visible in one mode should be visible in the other as long as you don't have the Hide when printing option selected--which you've already checked. The only other way to hide something, is to use conditional formatting and the get ( windowmode ) function to set colors to match the background--that seems even more unlikely here.

                Not sure what else I can suggest at this point other than you might try creating a completely new layout to see if you get the same results. If you don't maybe your layout was corrupted in some fashion.